TSA Contact Center (TCC) IS to Provide a Wide Range of Automated and Manual Customer Support Services to Respond to Inquiries About TSA Programs and Policies
Contract Overview
Contract Amount: $26,733,134 ($26.7M)
Contractor: Kech Inc
Awarding Agency: Department of Homeland Security
Start Date: 2023-04-15
End Date: 2027-04-14
Official Description: TSA CONTACT CENTER (TCC) IS TO PROVIDE A WIDE RANGE OF AUTOMATED AND MANUAL CUSTOMER SUPPORT SERVICES TO RESPOND TO INQUIRIES ABOUT TSA PROGRAMS AND POLICIES.