USCIS awards $4.9M PIV Support Services contract to Redzone LLC under full and open competition

Contract Overview

Contract Amount: $4,917,638 ($4.9M)

Contractor: Redzone LLC

Awarding Agency: Department of Homeland Security

Start Date: 2023-05-16

End Date: 2026-03-06

Contract Duration: 1,025 days

Daily Burn Rate: $4.8K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 2

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: U.S. CITIZENSHIP & IMMIGRATION SERVICES (USCIS) OFFICE OF SECURITY & INTEGRITY (OSI) - PERSONAL IDENTITY VERIFICATION (PIV) SUPPORT SERVICES

Place of Performance

Location: CAMP SPRINGS, HOWARD County, MARYLAND, 20588

State: Maryland Government Spending

Plain-Language Summary

Department of Homeland Security obligated $4.9 million to REDZONE LLC for work described as: U.S. CITIZENSHIP & IMMIGRATION SERVICES (USCIS) OFFICE OF SECURITY & INTEGRITY (OSI) - PERSONAL IDENTITY VERIFICATION (PIV) SUPPORT SERVICES Key points: 1. Contract awarded to Redzone LLC for Personal Identity Verification (PIV) Support Services. 2. The contract value is $4,917,637.92, with a duration of 1025 days. 3. Competition method was 'Full and Open Competition After Exclusion of Sources'. 4. The contract type is Firm Fixed Price. 5. This falls under the Office Administrative Services NAICS code 561110.

Value Assessment

Rating: good

The contract value of $4.9M for PIV support services appears reasonable given the scope and duration. Benchmarking against similar IT support contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through 'Full and Open Competition After Exclusion of Sources,' indicating a competitive process. This method generally promotes price discovery and ensures fair market value.

Taxpayer Impact: Taxpayer funds are being utilized efficiently through a competitive bidding process for essential identity verification support services.

Public Impact

Ensures secure and reliable identity verification for USCIS personnel. Supports the operational integrity of the Office of Security & Integrity. Contributes to national security by safeguarding sensitive information. Potential impact on immigration processing efficiency and security.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Potential for vendor lock-in if not managed effectively.
  • Reliance on a single vendor for critical PIV support.

Positive Signals

  • Competitive award process.
  • Firm Fixed Price contract type limits cost overruns.
  • Clear contract duration and delivery dates.

Sector Analysis

This contract falls under Office Administrative Services, specifically supporting IT-related functions for identity verification. Spending in this sector is crucial for government operational security and efficiency.

Small Business Impact

The data indicates that Redzone LLC is the awardee, and there is no explicit mention of small business participation in this specific award. Further analysis would be needed to determine if small businesses were involved as subcontractors.

Oversight & Accountability

The contract is managed by the Department of Homeland Security, USCIS Office of Security & Integrity, suggesting a clear oversight structure. The firm fixed price and defined duration aid accountability.

Related Government Programs

  • Office Administrative Services
  • Department of Homeland Security Contracting
  • U.S. Citizenship and Immigration Services Programs

Risk Flags

  • Vendor performance history not detailed.
  • Potential for scope creep if requirements are not tightly managed.
  • Dependence on Redzone LLC for critical security functions.

Tags

office-administrative-services, department-of-homeland-security, md, delivery-order, 1m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $4.9 million to REDZONE LLC. U.S. CITIZENSHIP & IMMIGRATION SERVICES (USCIS) OFFICE OF SECURITY & INTEGRITY (OSI) - PERSONAL IDENTITY VERIFICATION (PIV) SUPPORT SERVICES

Who is the contractor on this award?

The obligated recipient is REDZONE LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Citizenship and Immigration Services).

What is the total obligated amount?

The obligated amount is $4.9 million.

What is the period of performance?

Start: 2023-05-16. End: 2026-03-06.

What specific PIV support services are included in this contract?

The contract likely encompasses services such as identity credentialing, access control management, background checks, and potentially the issuance and maintenance of physical and logical PIV cards. Detailed service level agreements and performance metrics would define the exact scope.

What are the key performance indicators (KPIs) for this contract?

Key performance indicators would likely focus on the timeliness and accuracy of PIV issuance, system uptime for access control, successful completion of background checks, and adherence to security protocols. Meeting these KPIs ensures the integrity of USCIS's identity verification processes.

How does this contract align with USCIS's broader cybersecurity and identity management strategy?

This contract is fundamental to USCIS's cybersecurity and identity management strategy by ensuring that only authorized personnel have access to sensitive systems and facilities. Reliable PIV support is a cornerstone of preventing insider threats and maintaining operational security.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesOffice Administrative ServicesOffice Administrative Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)ADMINISTRATIVE SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70SBUR23Q00000055

Offers Received: 2

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 221 MIDDEN WAY, HOLLY SPRINGS, NC, 27540

Business Categories: Category Business, Limited Liability Corporation, Partnership or Limited Liability Partnership, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $4,917,638

Exercised Options: $4,917,638

Current Obligation: $4,917,638

Actual Outlays: $3,748,191

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HSHQDC16DP2027

IDV Type: IDC

Timeline

Start Date: 2023-05-16

Current End Date: 2026-03-06

Potential End Date: 2026-03-06 00:00:00

Last Modified: 2026-02-12

Other Department of Homeland Security Contracts

View all Department of Homeland Security contracts →

Explore Related Government Spending