THE Purpose of Call Order Against Femas BPA Outsourced Contact Center Contract IS to Provide Surge Call Center Support of Femas Disaster Response to Michigan

Contract Overview

Contract Amount: $16,310,116 ($16.3M)

Contractor: Itcon Services LLC

Awarding Agency: Department of Homeland Security

Start Date: 2024-04-01

End Date: 2024-12-26

Contract Duration: 269 days

Daily Burn Rate: $60.6K/day

Official Description: THE PURPOSE OF CALL ORDER AGAINST FEMAS BPA OUTSOURCED CONTACT CENTER CONTRACT IS TO PROVIDE SURGE CALL CENTER SUPPORT OF FEMAS DISASTER RESPONSE TO MICHIGAN.

Place of Performance

Location: Virginia, 22182

State: Virginia Government Spending

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