DHS Awards $4.27M IT Support Services Contract to NTT DATA Federal Services
Contract Overview
Contract Amount: $4,273,822 ($4.3M)
Contractor: NTT Data Federal Services, Inc.
Awarding Agency: Department of Homeland Security
Start Date: 2023-09-25
End Date: 2025-09-29
Contract Duration: 735 days
Daily Burn Rate: $5.8K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: IT SUPPORT SERVICES
Place of Performance
Location: HERNDON, FAIRFAX County, VIRGINIA, 20171
State: Virginia Government Spending
Plain-Language Summary
Department of Homeland Security obligated $4.3 million to NTT DATA FEDERAL SERVICES, INC. for work described as: IT SUPPORT SERVICES Key points: 1. Contract awarded to NTT DATA FEDERAL SERVICES, INC. for IT Support Services. 2. The contract has a total value of $4,273,822.18. 3. Awarded under a Full and Open Competition. 4. The contract duration is 735 days. 5. The NAICS code is 541511 (Custom Computer Programming Services).
Value Assessment
Rating: good
The contract value of $4.27M for IT support services appears reasonable given the scope and duration. Benchmarking against similar custom computer programming services contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under a full and open competition, indicating a robust price discovery process. This method generally leads to competitive pricing.
Taxpayer Impact: The use of full and open competition suggests that taxpayers are likely receiving fair value for the IT support services provided.
Public Impact
Ensures continued IT support for U.S. Customs and Border Protection operations. Supports critical national security functions through reliable technology services. Provides employment opportunities within the IT sector.
Waste & Efficiency Indicators
Waste Risk Score: 58 / 10
Warning Flags
- Contract duration extends into late 2025, requiring ongoing budget allocation.
- Reliance on a single vendor for critical IT support services.
Positive Signals
- Awarded through full and open competition.
- Clear contract value and defined scope of work.
Sector Analysis
This contract falls within the Information Technology sector, specifically custom computer programming services. Spending in this area is substantial across federal agencies, supporting a wide range of digital infrastructure and operational needs.
Small Business Impact
The data indicates this contract was not set aside for small businesses and was awarded to a large business. There is no information provided on subcontracting opportunities for small businesses.
Oversight & Accountability
The contract was awarded by the Department of Homeland Security to U.S. Customs and Border Protection. Oversight would typically involve contract management by the agency to ensure performance and adherence to terms.
Related Government Programs
- Custom Computer Programming Services
- Department of Homeland Security Contracting
- U.S. Customs and Border Protection Programs
Risk Flags
- Vendor lock-in potential
- Dependence on specific IT expertise
- Scope creep risk
- Cybersecurity vulnerabilities
Tags
custom-computer-programming-services, department-of-homeland-security, va, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Homeland Security awarded $4.3 million to NTT DATA FEDERAL SERVICES, INC.. IT SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is NTT DATA FEDERAL SERVICES, INC..
Which agency awarded this contract?
Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).
What is the total obligated amount?
The obligated amount is $4.3 million.
What is the period of performance?
Start: 2023-09-25. End: 2025-09-29.
What specific IT support services are included in this contract?
The contract is categorized under NAICS code 541511, Custom Computer Programming Services. While the specific details are not provided in the data, this typically includes services like software development, system integration, IT consulting, and potentially maintenance and support for custom-built applications.
Are there any performance metrics or service level agreements (SLAs) associated with this contract?
The provided data does not specify performance metrics or SLAs. However, for a contract of this nature and value, it is standard practice for agencies to include such clauses to ensure service quality and vendor accountability. These would be detailed in the full contract documentation.
What is the potential for cost savings or efficiencies through this contract?
The contract was awarded through full and open competition, which inherently drives competitive pricing. Further efficiencies could be realized through effective contract management, vendor performance, and potential for future consolidation or optimization of IT services.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services
Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › MANAGEMENT SUPPORT SERVICES
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 2
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Parent Company: Nippon Telegraph and Telephone Corporation
Address: 2551 DULLES VIEW DR, HERNDON, VA, 20171
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Foreign-Owned and U.S.-Incorporated Business, Not Designated a Small Business, Special Designations
Financial Breakdown
Contract Ceiling: $4,273,822
Exercised Options: $4,273,822
Current Obligation: $4,273,822
Actual Outlays: $4,098,722
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 70B04C19A00000004
IDV Type: BPA
Timeline
Start Date: 2023-09-25
Current End Date: 2025-09-29
Potential End Date: 2025-09-29 06:50:37
Last Modified: 2026-01-20
More Contracts from NTT Data Federal Services, Inc.
- This IS to Establish Funding for the NEW O&M Contract in the Amount of $4,254,495.93 From MAY 1, 2019 - July 31, 2019 — $470.5M (Agency for International Development)
- Eoir Eworld IT Support Services — $79.6M (Department of Justice)
- Contractor Will Provide Independent Verification and Validation (IV&V) Services for Various CBP Offices to Verify and Validate That ALL Products and Systems Developed for Border Control and Security Comply With the CBP Requirement and That Program Management IS Performed in an Effective and Efficient Manner AS Congressionally Mandated — $77.2M (Department of Homeland Security)
- Reentry Innovations in Corrections Content and Platform Services — $58.3M (Department of Justice)
- System Assurance Technical Services (sats) FC#3 Competition. Unrestricted BIG and Small — $53.7M (Department of Homeland Security)
View all NTT Data Federal Services, Inc. federal contracts →
Other Department of Homeland Security Contracts
- THE United States Coast Guard HAS a Requirement to Procure UP to Twenty-Six (26) Fast Response Cutters (frcs) on a Firm Fixed Price (FFP) Basis With an Economic Price Adjustment (EPA). Phase II of the FRC Program Will Complete the Fleet for a Total of 58 Cutters — $2.1B (Bollinger Shipyards Lockport, L.L.C.)
- Design and Construct NEW Vertical Barrier and Power Distribution, Lighting, Cameras, Equipment Shelters and Linear Ground Detection System (lgds) in Hildago County, NM — $1.8B (Fisher Sand & Gravel CO)
- Production&delivery of National Security Cutter (NSC) 6 — $1.7B (Huntington Ingalls Incorporated)
- YUM-2 Vertical Border and Waterborne Barrier Construction — $1.7B (Fisher Sand & Gravel CO)
- Construct Vertical Border Barrier — $1.6B (Fisher Sand & Gravel CO)