DHS Awards $3.48M Task Order to Coastal Clinical for Border Patrol Caregiver Services in Texas

Contract Overview

Contract Amount: $3,481,217 ($3.5M)

Contractor: Coastal Clinical & Management Services Inc

Awarding Agency: Department of Homeland Security

Start Date: 2025-05-01

End Date: 2025-10-31

Contract Duration: 183 days

Daily Burn Rate: $19.0K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: CONSOLIDATED CAREGIVERS TASK ORDER FOR UNITED STATES BORDER PATROL WEST REGION AREA OF OPERATIONS

Place of Performance

Location: EL PASO, EL PASO County, TEXAS, 79906

State: Texas Government Spending

Plain-Language Summary

Department of Homeland Security obligated $3.5 million to COASTAL CLINICAL & MANAGEMENT SERVICES INC for work described as: CONSOLIDATED CAREGIVERS TASK ORDER FOR UNITED STATES BORDER PATROL WEST REGION AREA OF OPERATIONS Key points: 1. The task order, valued at $3.48 million, is for caregiver services for the U.S. Border Patrol in Texas. 2. Coastal Clinical & Management Services Inc. is the awardee, with the contract running from May 1, 2025, to October 31, 2025. 3. The contract was awarded under full and open competition after exclusion of sources, indicating a specific justification for the procurement method. 4. The spending falls under 'Other Individual and Family Services' (NAICS 624190), a sector often characterized by variable demand and specialized service providers.

Value Assessment

Rating: fair

The award amount of $3.48 million for a 6-month period suggests a significant per-diem cost for caregiver services. Benchmarking against similar contracts for essential services in high-demand areas is crucial to assess value.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded using 'full and open competition after exclusion of sources.' This suggests that while the competition was open, certain sources were initially excluded, requiring justification. The price discovery mechanism relies on the competitive bidding process under these conditions.

Taxpayer Impact: Taxpayer funds are being used for essential caregiver services, with the value for money dependent on the efficiency and effectiveness of the services provided and the competitive pricing achieved.

Public Impact

Provides essential caregiver support to individuals within the U.S. Border Patrol's operational area in Texas. Supports the well-being of individuals requiring care, potentially including vulnerable populations encountered at the border. Ensures continuity of care services during the specified contract period, contributing to operational stability for the Border Patrol.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Justification for exclusion of sources needs review.
Short contract duration may limit long-term planning and potentially increase costs.
Lack of small business participation noted.

Positive Signals

Awarded under full and open competition, suggesting a competitive process.
Services address a critical need for care provision.
Fixed-price contract type provides cost certainty.

Sector Analysis

The 'Other Individual and Family Services' sector (NAICS 624190) encompasses a wide range of social assistance programs. Spending in this sector can be influenced by policy changes, demand fluctuations, and the availability of specialized providers, making consistent benchmarking challenging.

Small Business Impact

The data indicates that small businesses were not involved in this specific task order (ss: false, sb: false). Further analysis would be needed to determine if opportunities were adequately presented to small businesses or if the nature of the requirement favored larger, specialized firms.

Oversight & Accountability

Oversight will be critical to ensure Coastal Clinical & Management Services Inc. delivers high-quality caregiver services as specified in the task order. The Department of Homeland Security and U.S. Customs and Border Protection are responsible for monitoring performance and ensuring compliance with contract terms.

Related Government Programs

Other Individual and Family Services
Department of Homeland Security Contracting
U.S. Customs and Border Protection Programs

Risk Flags

Justification for exclusion of sources requires scrutiny.
Limited contract duration.
No small business participation.
Potential for high per-unit costs in a high-demand sector.
Lack of detailed performance metrics in provided data.

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $3.5 million to COASTAL CLINICAL & MANAGEMENT SERVICES INC. CONSOLIDATED CAREGIVERS TASK ORDER FOR UNITED STATES BORDER PATROL WEST REGION AREA OF OPERATIONS

Who is the contractor on this award?

The obligated recipient is COASTAL CLINICAL & MANAGEMENT SERVICES INC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).

What is the total obligated amount?

The obligated amount is $3.5 million.

What is the period of performance?

Start: 2025-05-01. End: 2025-10-31.

What specific criteria led to the exclusion of certain sources prior to the full and open competition, and how did this impact the final pricing?

The exclusion of sources prior to full and open competition typically requires a documented justification, such as a specific technical capability or prior performance. Understanding these criteria is essential to assess if the exclusion limited competition unnecessarily and potentially inflated the price. Without this justification, it's difficult to definitively state the impact on pricing, though it could theoretically reduce competitive pressure.

How does the per-unit cost of these caregiver services compare to similar contracts awarded by other federal agencies or within different regions facing similar demands?

Benchmarking the per-unit cost against comparable contracts is crucial for evaluating value for money. Factors like geographic location, specific care needs, and labor costs in Texas would need to be considered. A higher-than-average cost could indicate inefficiencies, a lack of competitive pressure, or unique service requirements that warrant further investigation.

What mechanisms are in place to ensure the quality and effectiveness of the caregiver services provided under this task order, especially given the sensitive nature of border operations?

Effective oversight mechanisms are paramount. This includes regular performance reviews, client satisfaction surveys, and adherence to established care protocols. The contracting agency should have clear performance standards and remedies for non-compliance to ensure the services meet the required quality and contribute positively to the well-being of those receiving care.

Industry Classification

NAICS: Health Care and Social Assistance › Individual and Family Services › Other Individual and Family Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 18 CAMPUS BLVD STE 100, NEWTOWN SQUARE, PA, 19073

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Economically Disadvantaged Women Owned Small Business, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business

Financial Breakdown

Contract Ceiling: $3,481,217

Exercised Options: $3,481,217

Current Obligation: $3,481,217

Actual Outlays: $2,218,988

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 70B03C21D00000044

IDV Type: IDC

Timeline