DHS Awards $11.3M for OFO Processors Services to Protech Services Alliance USA, LLC

Contract Overview

Contract Amount: $11,311,363 ($11.3M)

Contractor: Protech Services Alliance USA, LLC

Awarding Agency: Department of Homeland Security

Start Date: 2024-09-03

End Date: 2025-09-09

Contract Duration: 371 days

Daily Burn Rate: $30.5K/day

Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Number of Offers Received: 4

Pricing Type: LABOR HOURS

Sector: Other

Official Description: OFO PROCESSORS SERVICES

Place of Performance

Location: MCLEAN, FAIRFAX County, VIRGINIA, 22102

State: Virginia Government Spending

Plain-Language Summary

Department of Homeland Security obligated $11.3 million to PROTECH SERVICES ALLIANCE USA, LLC for work described as: OFO PROCESSORS SERVICES Key points: 1. Contract value of $11.3M for administrative services. 2. Awarded to PROTECH SERVICES ALLIANCE USA, LLC. 3. Department of Homeland Security (DHS) is the agency. 4. Competition method: Full and Open Competition after Exclusion of Sources. 5. Service type: Office Administrative Services.

Value Assessment

Rating: fair

The contract value is $11.3M for administrative services. Benchmarking against similar contracts for office administrative services is difficult without more specific details on the scope of work and labor hours.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under Full and Open Competition after Exclusion of Sources. This method suggests an initial exclusion followed by a broader competition, which may impact price discovery compared to a purely full and open process.

Taxpayer Impact: Taxpayer funds are being used for essential administrative support services within DHS.

Public Impact

Ensures continued operational support for U.S. Customs and Border Protection. Supports administrative functions critical to border security operations. Potential impact on efficiency of border processing and related administrative tasks.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Exclusion of sources in competition method needs clarification.
  • Lack of detailed scope of work for precise value assessment.

Positive Signals

  • Awarded through a competitive process.
  • Supports critical government functions.

Sector Analysis

This contract falls under administrative services, a broad category supporting various government functions. Benchmarks for this sector vary widely based on the specific services provided.

Small Business Impact

The data indicates that small business participation was not a factor in this specific award (ss: false, sb: false).

Oversight & Accountability

Oversight will be managed by the Department of Homeland Security, specifically U.S. Customs and Border Protection, to ensure service delivery meets requirements.

Related Government Programs

  • Office Administrative Services
  • Department of Homeland Security Contracting
  • U.S. Customs and Border Protection Programs

Risk Flags

  • Potential for limited competition due to source exclusion.
  • Lack of detailed scope of work for precise value assessment.
  • Dependence on contractor performance for operational support.
  • Administrative services can be a broad category, requiring clear performance metrics.

Tags

office-administrative-services, department-of-homeland-security, va, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Homeland Security awarded $11.3 million to PROTECH SERVICES ALLIANCE USA, LLC. OFO PROCESSORS SERVICES

Who is the contractor on this award?

The obligated recipient is PROTECH SERVICES ALLIANCE USA, LLC.

Which agency awarded this contract?

Awarding agency: Department of Homeland Security (U.S. Customs and Border Protection).

What is the total obligated amount?

The obligated amount is $11.3 million.

What is the period of performance?

Start: 2024-09-03. End: 2025-09-09.

What specific administrative services are included in this $11.3M contract to ensure value for money?

The provided data categorizes this as 'Office Administrative Services' (NAICS 561110). However, the precise scope of work, deliverables, and labor hours are not detailed. To ensure value, a thorough review of the task orders against the contract's objectives and performance metrics would be necessary.

What are the risks associated with the 'Full and Open Competition after Exclusion of Sources' method for this contract?

This method implies that some potential sources were initially excluded before the broader competition. This could potentially limit the pool of bidders, possibly leading to less competitive pricing or overlooking innovative solutions from excluded entities. The justification for the exclusion needs to be robust to mitigate these risks.

How effective is this contract in supporting the operational needs of U.S. Customs and Border Protection?

The effectiveness hinges on the quality and timeliness of the administrative services provided by PROTECH SERVICES ALLIANCE USA, LLC. If these services streamline operations and reduce administrative burdens, they are effective. Performance metrics and user feedback from CBP will be key indicators of actual effectiveness.

Industry Classification

NAICS: Administrative and Support and Waste Management and Remediation ServicesOffice Administrative ServicesOffice Administrative Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT)ADMINISTRATIVE SUPPORT SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 70B03C24R00000047

Offers Received: 4

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 7925 JONES BRANCH DRIVE, STE 2300, MCLEAN, VA, 22102

Business Categories: Category Business, Limited Liability Corporation, Partnership or Limited Liability Partnership, Self-Certified Small Disadvantaged Business, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $20,434,090

Exercised Options: $11,311,363

Current Obligation: $11,311,363

Actual Outlays: $11,311,363

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: HSHQDC16DP2021

IDV Type: IDC

Timeline

Start Date: 2024-09-03

Current End Date: 2025-09-09

Potential End Date: 2025-09-09 00:00:00

Last Modified: 2025-09-11

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