FAA Renews SurveyMonkey Software Licenses for $27,820, Competed Under SAP

Contract Overview

Contract Amount: $27,820 ($27.8K)

Contractor: Surveymonkey Inc.

Awarding Agency: Department of Transportation

Start Date: 2026-04-10

End Date: 2026-04-10

Competition Type: COMPETED UNDER SAP

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: ITAR-26-1097 SLI # - 57086 SOFTWARE - RENEWAL -SURVEYMONKEY. SLI LOCATOR - SURVEY MONKEY LICENSE & SLI # - 57859 SLI LOCATOR - SURVEYMONKEY RENEWAL FOR FY26 - AJI 6 EA SEATS (25-1581).

Place of Performance

Location: OKLAHOMA CITY, OKLAHOMA County, OKLAHOMA, 73169

State: Oklahoma Government Spending

Plain-Language Summary

Department of Transportation obligated $27,820 to SURVEYMONKEY INC. for work described as: ITAR-26-1097 SLI # - 57086 SOFTWARE - RENEWAL -SURVEYMONKEY. SLI LOCATOR - SURVEY MONKEY LICENSE & SLI # - 57859 SLI LOCATOR - SURVEYMONKEY RENEWAL FOR FY26 - AJI 6 EA SEATS (25-1581). Key points: 1. The Federal Aviation Administration (FAA) is renewing SurveyMonkey software licenses, a common tool for data collection and feedback. 2. The contract was competed under the Simplified Acquisition Procedures (SAP), suggesting a focus on smaller value procurements. 3. While SurveyMonkey is a widely used platform, the renewal raises questions about potential vendor lock-in and the availability of competitive alternatives for similar functionalities. 4. The sector is Software Publishers, with a NAICS code of 513210.

Value Assessment

Rating: fair

The total cost of $27,820 for SurveyMonkey licenses appears reasonable for a government agency's software needs. However, without specific details on the number of users or features included, a direct per-unit cost comparison is difficult.

Cost Per Unit: N/A

Competition Analysis

Competition Level: limited

The contract was competed under SAP, which typically involves a limited number of quotes. This method may not ensure the lowest possible price compared to a full and open competition, but it is efficient for smaller procurements.

Taxpayer Impact: Taxpayer funds are being used for software licensing. The efficiency of the SAP competition method will impact the overall value for money.

Public Impact

Facilitates data collection for FAA surveys and feedback mechanisms. Supports internal and external communication and data analysis efforts. Ensures continued access to a familiar and widely used survey platform. Potential for cost savings if alternative platforms were explored in a broader competition.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Limited competition under SAP
Potential for better pricing with broader competition
Reliance on a single software vendor

Positive Signals

Utilizes a common and user-friendly software platform
Procurement completed under established simplified procedures

Sector Analysis

The Software Publishers sector is characterized by rapid innovation and a wide array of specialized tools. Government agencies often procure software licenses for various operational needs, with costs varying significantly based on functionality and user base. Benchmarks for similar software renewals depend heavily on the specific features and scale of deployment.

Small Business Impact

The data does not indicate whether small businesses were involved in this procurement. Competitions under SAP can sometimes include small business set-asides, but this information is not present here.

Oversight & Accountability

The procurement was awarded via Purchase Order, a standard method for acquiring goods and services. Oversight would involve ensuring the terms of the license are met and that the software is utilized effectively by the FAA.

Related Government Programs

Software Publishers
Department of Transportation Contracting
Federal Aviation Administration Programs

Risk Flags

Limited competition may lead to suboptimal pricing.
Potential for vendor lock-in with continued reliance on SurveyMonkey.
Lack of detailed feature information hinders comprehensive value assessment.
Opportunity cost of not exploring potentially more cost-effective alternatives.

Frequently Asked Questions

What is this federal contract paying for?

Department of Transportation awarded $27,820 to SURVEYMONKEY INC.. ITAR-26-1097 SLI # - 57086 SOFTWARE - RENEWAL -SURVEYMONKEY. SLI LOCATOR - SURVEY MONKEY LICENSE & SLI # - 57859 SLI LOCATOR - SURVEYMONKEY RENEWAL FOR FY26 - AJI 6 EA SEATS (25-1581).

Who is the contractor on this award?

The obligated recipient is SURVEYMONKEY INC..

Which agency awarded this contract?

Awarding agency: Department of Transportation (Federal Aviation Administration).

What is the total obligated amount?

The obligated amount is $27,820.

What is the period of performance?

Start: 2026-04-10. End: 2026-04-10.

What is the total number of user licenses being procured and what specific features are included in this renewal?

The provided data specifies 'AJI 6 EA SEATS' which likely refers to 6 individual seats or users. However, the exact features included in this SurveyMonkey license are not detailed. Understanding the specific tier and functionalities is crucial for assessing the value and comparing it against potential alternatives or previous contract terms.

Were alternative survey and data collection platforms considered during the SAP competition process?

The data indicates the contract was 'COMPETED UNDER SAP,' suggesting a limited competition. While SAP aims for efficiency, it does not guarantee a thorough exploration of all market alternatives. A more comprehensive review might reveal platforms offering similar or superior functionality at a lower cost, especially if considering open-source or enterprise-level solutions.

What is the FAA's strategy for long-term survey and data collection needs, and does this renewal align with it?

This renewal represents a short-term commitment for FY26. The FAA's long-term strategy for data collection tools is not evident from this data. Agencies should periodically assess if consolidating tools or migrating to more cost-effective, feature-rich platforms aligns with evolving needs and budget constraints.

Industry Classification

NAICS: Information › Software Publishers › Software Publishers

Product/Service Code: IT AND TELECOM - APLLICATIONS

Competition & Pricing

Extent Competed: COMPETED UNDER SAP

Solicitation Procedures: SIMPLIFIED ACQUISITION

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 910 PARK PL STE 300, SAN MATEO, CA, 94403

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $27,820

Exercised Options: $27,820

Current Obligation: $27,820

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Timeline