GSA Awards $41.9M for User Productivity Enhancement and Training to General Dynamics IT
Contract Overview
Contract Amount: $41,880,051 ($41.9M)
Contractor: General Dynamics Information Technology, Inc.
Awarding Agency: General Services Administration
Start Date: 2019-07-11
End Date: 2024-12-31
Contract Duration: 2,000 days
Daily Burn Rate: $20.9K/day
Competition Type: FULL AND OPEN COMPETITION
Number of Offers Received: 2
Pricing Type: TIME AND MATERIALS
Sector: IT
Official Description: USER PRODUCTIVITY ENHANCEMENT AND TRAINING (PET)
Place of Performance
Location: VICKSBURG, WARREN County, MISSISSIPPI, 39180
Plain-Language Summary
General Services Administration obligated $41.9 million to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC. for work described as: USER PRODUCTIVITY ENHANCEMENT AND TRAINING (PET) Key points: 1. Contract value of $41.9M over 5 years. 2. General Dynamics IT is the sole awardee. 3. Potential risk in lack of competition. 4. Services fall under Computer Systems Design.
Value Assessment
Rating: fair
The contract is a delivery order under an existing contract, making direct pricing comparisons difficult. The Time and Materials (T&M) pricing structure can lead to cost overruns if not closely managed.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
This was awarded as a delivery order under a full and open competition contract. While the initial contract was competitive, this specific order's pricing is not directly benchmarked against other offers for this particular task.
Taxpayer Impact: Taxpayer funds are being used for IT services. The value suggests a significant investment in enhancing federal employee productivity.
Public Impact
Enhances federal employee productivity through IT solutions. Supports General Services Administration's mission. Potential for improved efficiency in government operations.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Time and Materials pricing
- Lack of specific competition for this order
Positive Signals
- Delivery order under existing contract
- Focus on productivity enhancement
Sector Analysis
Computer Systems Design Services are crucial for modernizing government IT infrastructure. The benchmark for similar contracts varies widely based on scope and complexity, but this award appears within a reasonable range for a multi-year, comprehensive IT support contract.
Small Business Impact
The data indicates that small businesses were not directly involved in this specific award, as the prime contractor is General Dynamics Information Technology, Inc. Further analysis would be needed to determine if small business subcontracting goals were met.
Oversight & Accountability
Delivery orders under larger IDIQs are subject to the oversight of the contracting officer for the parent contract. The GSA's Federal Acquisition Service is responsible for managing these agreements.
Related Government Programs
- Computer Systems Design Services
- General Services Administration Contracting
- Federal Acquisition Service Programs
Risk Flags
- Potential for cost overruns due to T&M pricing.
- Limited visibility into specific competition for this delivery order.
- Reliance on contractor reporting for performance metrics.
- Need for robust government oversight to ensure value.
Tags
computer-systems-design-services, general-services-administration, ms, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
General Services Administration awarded $41.9 million to GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC.. USER PRODUCTIVITY ENHANCEMENT AND TRAINING (PET)
Who is the contractor on this award?
The obligated recipient is GENERAL DYNAMICS INFORMATION TECHNOLOGY, INC..
Which agency awarded this contract?
Awarding agency: General Services Administration (Federal Acquisition Service).
What is the total obligated amount?
The obligated amount is $41.9 million.
What is the period of performance?
Start: 2019-07-11. End: 2024-12-31.
What is the expected return on investment for this productivity enhancement training?
The return on investment (ROI) for user productivity enhancement and training is difficult to quantify directly. It is typically measured through indirect metrics such as improved task completion times, reduced error rates, increased employee satisfaction, and enhanced ability to adopt new technologies. The agency would need to establish baseline metrics before and after the training to assess its effectiveness.
What are the specific risks associated with the Time and Materials (T&M) contract type for this service?
The primary risk with T&M contracts is the potential for cost overruns, as the government pays for the actual labor hours and material costs incurred by the contractor. Without strong oversight and well-defined task orders, contractors may not be incentivized to control costs or complete work efficiently, leading to higher overall expenditures than initially anticipated.
How will the effectiveness of the 'User Productivity Enhancement and Training' be measured and validated?
Effectiveness is typically measured through a combination of user feedback surveys, pre- and post-training assessments, performance metrics (e.g., task completion times, error reduction), and adoption rates of new tools or processes. The contract should outline specific Key Performance Indicators (KPIs) and reporting requirements to ensure the training delivers tangible improvements in user productivity.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: ID04180146
Offers Received: 2
Pricing Type: TIME AND MATERIALS (Y)
Evaluated Preference: NONE
Contractor Details
Parent Company: General Dynamics Corp
Address: 3211 JERMANTOWN RD, FAIRFAX, VA, 22030
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Not Designated a Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $68,267,684
Exercised Options: $61,743,651
Current Obligation: $41,880,051
Actual Outlays: $-627
Subaward Activity
Number of Subawards: 2
Total Subaward Amount: $364,985
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED
Parent Contract
Parent Award PIID: 47QTCK18D0003
IDV Type: GWAC
Timeline
Start Date: 2019-07-11
Current End Date: 2024-12-31
Potential End Date: 2024-12-31 00:00:00
Last Modified: 2025-09-19
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