CISA awards $224M program management support services contract to Miracle Systems LLC

Contract Overview

Contract Amount: $224,083,959 ($224.1M)

Contractor: Miracle Systems LLC

Awarding Agency: General Services Administration

Start Date: 2021-09-27

End Date: 2026-09-26

Contract Duration: 1,825 days

Daily Burn Rate: $122.8K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 3

Pricing Type: TIME AND MATERIALS

Sector: Other

Official Description: CISA PROGRAM MANAGEMENT SUPPORT SERVICES PMSS AWARD

Place of Performance

Location: ARLINGTON, ARLINGTON County, VIRGINIA, 22202

State: Virginia Government Spending

Plain-Language Summary

General Services Administration obligated $224.1 million to MIRACLE SYSTEMS LLC for work described as: CISA PROGRAM MANAGEMENT SUPPORT SERVICES PMSS AWARD Key points: 1. Contract value of $224M over 5 years. 2. Awarded under full and open competition. 3. Potential for cost overruns due to Time and Materials pricing. 4. Services fall under Engineering Services sector.

Value Assessment

Rating: fair

The contract's Time and Materials pricing structure presents a risk for cost control. Benchmarking against similar program management support contracts is difficult without specific labor rates and hours.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded through full and open competition, suggesting a competitive bidding process. However, the Time and Materials pricing model may limit price discovery and control compared to fixed-price contracts.

Taxpayer Impact: Taxpayer funds are utilized for program management support. The Time and Materials structure necessitates careful oversight to ensure efficient use of resources and prevent cost overruns.

Public Impact

Ensures continued support for CISA's critical program management functions. Supports agency efforts in cybersecurity and infrastructure protection. Potential impact on federal IT project timelines and budgets.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Time and Materials pricing
Lack of specific performance metrics in provided data
Potential for scope creep

Positive Signals

Full and open competition
Supports critical CISA mission

Sector Analysis

This contract falls within the Engineering Services sector, specifically supporting program management. Spending in this sector is often driven by complex government initiatives requiring specialized expertise.

Small Business Impact

The data indicates that this contract was not awarded to a small business. Further analysis would be needed to determine if small business subcontracting opportunities exist.

Oversight & Accountability

Oversight will be crucial to manage the Time and Materials contract effectively. Regular reviews of labor hours, rates, and deliverables are necessary to ensure accountability and prevent waste.

Related Government Programs

Engineering Services
General Services Administration Contracting
Federal Acquisition Service Programs

Risk Flags

Time and Materials pricing model
Potential for cost overruns
Limited visibility into specific performance metrics
Contractor is not a small business

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $224.1 million to MIRACLE SYSTEMS LLC. CISA PROGRAM MANAGEMENT SUPPORT SERVICES PMSS AWARD

Who is the contractor on this award?

The obligated recipient is MIRACLE SYSTEMS LLC.

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $224.1 million.

What is the period of performance?

Start: 2021-09-27. End: 2026-09-26.

What specific program management functions are covered under this contract, and how do they align with CISA's strategic goals?

The contract provides program management support services, which likely encompass planning, execution, monitoring, and control of CISA's various programs. These functions are essential for ensuring the efficient and effective delivery of CISA's mission, particularly in areas like cybersecurity and infrastructure protection. A detailed breakdown of services would clarify the direct alignment with strategic objectives.

What are the potential risks associated with the Time and Materials pricing model for this contract?

The primary risk of a Time and Materials (T&M) contract is the potential for cost overruns if not managed diligently. Unlike fixed-price contracts, the government pays for the actual labor hours and material costs incurred by the contractor. This can lead to increased expenses if the contractor's efficiency is low, if scope creep occurs without proper controls, or if labor rates are higher than anticipated.

How will the effectiveness of Miracle Systems LLC's support be measured and ensured throughout the contract period?

Effectiveness will likely be measured through performance metrics defined in the contract's Statement of Work (SOW) and monitored via regular progress reports and performance reviews. Key Performance Indicators (KPIs) related to project milestones, budget adherence, quality of deliverables, and responsiveness would be essential. CISA's program managers will need to actively oversee contractor performance to ensure alignment with agency needs and objectives.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Architectural, Engineering, and Related Services › Engineering Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: 47QFRA21Q0033

Offers Received: 3

Pricing Type: TIME AND MATERIALS (Y)

Evaluated Preference: NONE

Contractor Details

Address: 1621 N KENT STREET SUITE 1000, ARLINGTON, VA, 22209

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Limited Liability Corporation, Minority Owned Business, Not Designated a Small Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $270,945,373

Exercised Options: $270,945,373

Current Obligation: $224,083,959

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES PROCEDURES NOT USED

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 47QRAD20DU109

IDV Type: IDC

Timeline