GSA awards $14.9M BPA Call for administrative management consulting services to SERCO INC

Contract Overview

Contract Amount: $14,885,004 ($14.9M)

Contractor: Serco Inc

Awarding Agency: General Services Administration

Start Date: 2019-12-19

End Date: 2025-07-14

Contract Duration: 2,034 days

Daily Burn Rate: $7.3K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: LABOR HOURS

Sector: Other

Official Description: WWG SUPPORT TASK ORDER

Place of Performance

Location: DAYTON, GREENE County, OHIO, 45433

State: Ohio Government Spending

Plain-Language Summary

General Services Administration obligated $14.9 million to SERCO INC for work described as: WWG SUPPORT TASK ORDER Key points: 1. Contract awarded through full and open competition, suggesting a competitive bidding process. 2. The contract type is a BPA Call, indicating it's a task order under a broader agreement. 3. The duration of the contract is over 2000 days, suggesting a long-term need for services. 4. The North American Industry Classification System (NAICS) code 541611 points to general management consulting. 5. The contract is for labor hours, meaning payment is based on time spent by personnel. 6. The contractor, SERCO INC, has a significant presence in government contracting. 7. The contract is managed by the General Services Administration (GSA), a major federal procurement agency.

Value Assessment

Rating: fair

Benchmarking the value of this $14.9 million BPA Call requires more granular data on the specific services rendered and the labor categories involved. Without detailed pricing structures or comparisons to similar task orders issued under the same BPA, it is difficult to definitively assess value for money. However, the use of full and open competition suggests an effort to achieve competitive pricing. The contract's duration of over 2000 days implies a substantial, ongoing need for these consulting services.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The specific number of bidders is not provided, but the designation implies a robust competitive process was intended. This approach generally fosters price discovery and can lead to more favorable pricing for the government compared to sole-source or limited competition scenarios.

Taxpayer Impact: Taxpayers benefit from a competitive process that aims to secure the best possible pricing and service quality for administrative management consulting services.

Public Impact

Federal agencies requiring administrative management and general management consulting services will benefit from this contract. The services delivered are expected to improve operational efficiency and management practices within the contracting agency. The geographic impact is primarily within Ohio, as indicated by the 'st' and 'sn' fields. Workforce implications may include the utilization of SERCO INC's consulting staff to support federal agency needs.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics makes it difficult to assess the effectiveness of the consulting services.
The long contract duration could lead to potential cost overruns if not closely managed.
Limited transparency on the specific tasks and deliverables under this BPA Call.

Positive Signals

Awarded through full and open competition, suggesting a competitive pricing environment.
Contractor, SERCO INC, is an established government contractor with experience in similar services.
Managed by GSA, which typically has robust oversight and procurement expertise.

Sector Analysis

This contract falls within the professional, scientific, and technical services sector, specifically administrative management and general management consulting. This is a broad category encompassing a wide range of services aimed at improving organizational efficiency and effectiveness. The federal government is a significant consumer of these services, utilizing them across various agencies to address complex management challenges, implement new policies, and optimize operations. Benchmarks for this type of spending vary widely depending on the specific services and agency needs.

Small Business Impact

The data indicates that this contract was not set aside for small businesses (ss: false, sb: false). Therefore, there are no direct subcontracting implications or specific benefits for the small business ecosystem stemming from this particular award. The focus appears to be on larger, established contractors capable of fulfilling the scope of administrative management consulting services.

Oversight & Accountability

Oversight for this contract is likely managed by the General Services Administration (GSA), which is responsible for awarding and administering the underlying BPA. Specific oversight mechanisms for this task order would depend on the agency that placed the order and the terms of the BPA. Accountability measures would be tied to the performance requirements and deliverables outlined in the task order. Transparency may be limited to the extent of information publicly available on the contract award and its general purpose.

Related Government Programs

Management and Financial Consulting, Acquisition and Grants Management Support, and Business and Special Management Services
Professional, Scientific, and Technical Services
Administrative Management and General Management Consulting Services

Risk Flags

Lack of specific performance metrics.
Limited transparency on task order details.
Potential for scope creep due to long duration.

Frequently Asked Questions

What is this federal contract paying for?

General Services Administration awarded $14.9 million to SERCO INC. WWG SUPPORT TASK ORDER

Who is the contractor on this award?

The obligated recipient is SERCO INC.

Which agency awarded this contract?

Awarding agency: General Services Administration (Federal Acquisition Service).

What is the total obligated amount?

The obligated amount is $14.9 million.

What is the period of performance?

Start: 2019-12-19. End: 2025-07-14.

What is the historical spending pattern for administrative management and general management consulting services by the General Services Administration?

The General Services Administration (GSA) consistently spends significant amounts on administrative management and general management consulting services. While specific historical data for this exact BPA Call is not available, GSA's overall spending in the NAICS code 541611 category has been substantial over the years. This reflects the agency's role in providing shared services and procurement expertise to other federal agencies, often requiring external consulting support to optimize operations, develop new strategies, and implement complex programs. Analyzing GSA's historical obligations in this sector would reveal trends in demand, types of services procured, and average contract values, providing context for the current $14.9 million award.

How does the awarded amount of $14.9 million compare to similar administrative management consulting contracts awarded by GSA?

Comparing the $14.9 million award to similar administrative management consulting contracts by GSA requires access to a broader dataset of GSA's contract awards within NAICS code 541611. However, as a BPA Call under a larger agreement, this amount represents a significant task order. GSA often issues large-scale contracts for management consulting to support its vast operations and its role as a service provider to other agencies. Without specific benchmarks for comparable BPA Calls or individual task orders for similar services, it's challenging to definitively state if $14.9 million is high or low. Factors such as contract duration, scope of work, and the specific expertise required would influence the value.

What are the key performance indicators (KPIs) expected from SERCO INC under this BPA Call?

The provided data does not specify the key performance indicators (KPIs) expected from SERCO INC under this BPA Call. Typically, for administrative management and general management consulting services, KPIs would relate to the successful implementation of recommendations, improvements in operational efficiency, cost savings achieved, adherence to project timelines, and client satisfaction. The specific KPIs would be detailed in the task order issued against the BPA. Without access to the task order document, these performance metrics remain unknown, making it difficult to assess the contractor's expected contribution and success.

What is SERCO INC's track record with the General Services Administration for similar services?

SERCO INC has a substantial track record with the General Services Administration (GSA) and other federal agencies, often performing services related to management, operations, and technical support. While the specific details of their past performance on contracts identical to this BPA Call are not provided, SERCO is a well-established government contractor. Their history suggests experience in delivering complex services to federal clients. A deeper dive into their contract history with GSA would reveal the types of management consulting services they have provided, their performance ratings on past contracts, and any significant issues or successes.

What is the potential risk associated with a long-duration contract like this BPA Call?

Long-duration contracts, such as this BPA Call with a duration of over 2000 days, carry several potential risks. One primary risk is scope creep, where the requirements may expand beyond the original intent, leading to increased costs and delays. Another risk is the potential for the contractor's proposed solutions or methodologies to become outdated over the contract's lifespan, especially in rapidly evolving fields like management consulting. Furthermore, maintaining consistent quality and performance over an extended period can be challenging. Effective contract management, regular performance reviews, and clear change control processes are crucial to mitigate these risks.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Solicitation ID: ID05190001003

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 12930 WORLDGATE DR, HERNDON, VA, 20170

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Foreign Owned, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $29,136,817

Exercised Options: $27,711,817

Current Obligation: $14,885,004

Actual Outlays: $-3,383

Parent Contract

Parent Award PIID: 47QFLA20A0004

IDV Type: BPA

Timeline