GSA Awards $10.5M IT Help Desk Contract to 22nd Century Technologies, Inc. for ANGRC
Contract Overview
Contract Amount: $10,515,095 ($10.5M)
Contractor: 22ND Century Technologies, Inc.
Awarding Agency: General Services Administration
Start Date: 2022-05-26
End Date: 2024-09-25
Contract Duration: 853 days
Daily Burn Rate: $12.3K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: OY 2 EXERCISE REGION 11 ANGRC IT HELP DESK
Place of Performance
Location: JB ANDREWS, PRINCE GEORGES County, MARYLAND, 20762
State: Maryland Government Spending
Plain-Language Summary
General Services Administration obligated $10.5 million to 22ND CENTURY TECHNOLOGIES, INC. for work described as: OY 2 EXERCISE REGION 11 ANGRC IT HELP DESK Key points: 1. Contract awarded for IT Help Desk services to support ANGRC. 2. Competition was full and open after exclusion of sources, suggesting a structured procurement process. 3. The contract value is $10.5 million over approximately 28 months. 4. The sector is Information Technology, specifically Computer Systems Design Services.
Value Assessment
Rating: good
The contract value of $10.5 million for a 28-month IT help desk service appears reasonable when benchmarked against similar government IT support contracts. The firm fixed price structure provides cost certainty.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The procurement utilized full and open competition after exclusion of sources, indicating a competitive process was intended to maximize value. This method generally leads to better price discovery and a wider range of potential offerors.
Taxpayer Impact: The competitive nature of the award is expected to yield a fair price for taxpayers, avoiding excessive costs associated with non-competitive awards.
Public Impact
Ensures continued IT support for the ANGRC, crucial for operational efficiency. Supports a private sector company, contributing to economic activity. The firm fixed price contract provides budget predictability for the agency.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if performance is not closely monitored.
- Reliance on a single vendor for critical IT support.
Positive Signals
- Competitive award process.
- Clear contract duration and defined services.
Sector Analysis
This contract falls within the IT sector, specifically Computer Systems Design Services. Government spending in this area is substantial, with IT help desk services being a common requirement across many agencies.
Small Business Impact
The data does not indicate if small businesses were involved in this specific award, either as prime contractors or subcontractors. Further analysis would be needed to assess small business participation.
Oversight & Accountability
The General Services Administration (GSA) is responsible for overseeing this contract through its Federal Acquisition Service. Standard oversight procedures for delivery orders under a larger contract vehicle would apply.
Related Government Programs
- Computer Systems Design Services
- General Services Administration Contracting
- Federal Acquisition Service Programs
Risk Flags
- Potential for vendor lock-in.
- Reliance on a single vendor for critical IT support.
- Need for ongoing performance monitoring.
- Scope of services not fully detailed in summary data.
Tags
computer-systems-design-services, general-services-administration, md, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
General Services Administration awarded $10.5 million to 22ND CENTURY TECHNOLOGIES, INC.. OY 2 EXERCISE REGION 11 ANGRC IT HELP DESK
Who is the contractor on this award?
The obligated recipient is 22ND CENTURY TECHNOLOGIES, INC..
Which agency awarded this contract?
Awarding agency: General Services Administration (Federal Acquisition Service).
What is the total obligated amount?
The obligated amount is $10.5 million.
What is the period of performance?
Start: 2022-05-26. End: 2024-09-25.
What is the specific scope of services included in the IT Help Desk support?
The scope of services for the IT Help Desk is not detailed in the provided data. Typically, such services include incident management, service request fulfillment, technical support for hardware and software, user account management, and potentially knowledge base maintenance. A detailed review of the contract's Statement of Work (SOW) would be necessary to understand the full extent of responsibilities.
What were the key evaluation criteria used in the 'full and open competition after exclusion of sources' process?
The specific evaluation criteria are not detailed in the provided data. However, 'full and open competition after exclusion of sources' implies that multiple sources were initially considered, but some were excluded based on pre-defined criteria before the final competition. Evaluation criteria commonly include technical approach, past performance, management plan, and price. The agency's solicitation document would outline the precise factors.
How does the performance of 22nd Century Technologies, Inc. on this contract compare to industry benchmarks for IT help desk services?
Performance comparison requires access to contract performance reports and metrics, which are not provided. Benchmarking would involve analyzing key performance indicators (KPIs) such as response times, resolution rates, customer satisfaction scores, and uptime against industry standards. Without this data, a direct comparison of effectiveness is not possible.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - END USER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 47QFDA22Q0023
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 8251 GREENSBORO DR STE 900, MCLEAN, VA, 22102
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, Indian (Subcontinent) American Owned Business, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $10,566,622
Exercised Options: $10,566,622
Current Obligation: $10,515,095
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Cost or Pricing Data: NO
Parent Contract
Parent Award PIID: GS00Q17GWD2000
IDV Type: GWAC
Timeline
Start Date: 2022-05-26
Current End Date: 2024-09-25
Potential End Date: 2024-09-25 00:00:00
Last Modified: 2026-01-15
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