GSA Awards $5.96M Salesforce SaaS Contract to Navancio LLC for Custom Programming Services
Contract Overview
Contract Amount: $5,956,995 ($6.0M)
Contractor: Navancio LLC
Awarding Agency: General Services Administration
Start Date: 2025-09-15
End Date: 2027-09-27
Contract Duration: 742 days
Daily Burn Rate: $8.0K/day
Competition Type: FULL AND OPEN COMPETITION
Pricing Type: LABOR HOURS
Sector: IT
Official Description: 73351022A0024 SVOG SALESFORCE SOFTWARE AS A SERVICE SYSTEMS DEVELOPMENT DATA WAREHOUSING
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20416
Plain-Language Summary
General Services Administration obligated $6.0 million to NAVANCIO LLC for work described as: 73351022A0024 SVOG SALESFORCE SOFTWARE AS A SERVICE SYSTEMS DEVELOPMENT DATA WAREHOUSING Key points: 1. Contract focuses on critical Salesforce SaaS and data warehousing, indicating a need for robust customer relationship management and data analysis capabilities. 2. Navancio LLC, a small business, secured this award, highlighting potential opportunities for smaller vendors in specialized IT services. 3. The contract's duration of over two years suggests a significant, ongoing need for these services. 4. Awarded under a BPA Call, this method implies a pre-negotiated framework, potentially streamlining the acquisition process.
Value Assessment
Rating: good
The contract value of $5.96M over approximately two years appears reasonable for specialized Salesforce SaaS and data warehousing services. Benchmarking against similar custom computer programming services contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded through full and open competition, suggesting a robust price discovery process. The use of a BPA Call indicates a pre-existing agreement, which may influence the final pricing.
Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary IT services.
Public Impact
Federal agencies rely on systems like Salesforce for managing citizen interactions and internal operations. Data warehousing is crucial for informed decision-making and service improvement. The use of Software as a Service (SaaS) reflects a modern IT procurement trend, often leading to scalability and reduced infrastructure costs. This contract supports the operational needs of the General Services Administration (GSA).
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in with SaaS solutions.
- Dependence on a single vendor for critical software and data infrastructure.
Positive Signals
- Leverages a pre-competed BPA Call for efficiency.
- Supports a key federal agency's IT modernization efforts.
Sector Analysis
This contract falls within the IT Professional Services sector, specifically Custom Computer Programming Services. Spending in this area is substantial across the federal government, supporting a wide range of agency functions.
Small Business Impact
Navancio LLC is listed as the contractor. Further analysis would be needed to confirm if they are a small business and to assess the overall impact on small business participation in this specific contract.
Oversight & Accountability
The General Services Administration (GSA) is responsible for overseeing this contract. Standard GSA oversight mechanisms should ensure performance and accountability.
Related Government Programs
- Custom Computer Programming Services
- General Services Administration Contracting
- Federal Acquisition Service Programs
Risk Flags
- Potential for scope creep in custom development.
- Reliance on vendor expertise for system maintenance and upgrades.
- Data security and privacy considerations for sensitive government data.
- Integration challenges with existing legacy systems.
Tags
custom-computer-programming-services, general-services-administration, dc, bpa-call, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
General Services Administration awarded $6.0 million to NAVANCIO LLC. 73351022A0024 SVOG SALESFORCE SOFTWARE AS A SERVICE SYSTEMS DEVELOPMENT DATA WAREHOUSING
Who is the contractor on this award?
The obligated recipient is NAVANCIO LLC.
Which agency awarded this contract?
Awarding agency: General Services Administration (Federal Acquisition Service).
What is the total obligated amount?
The obligated amount is $6.0 million.
What is the period of performance?
Start: 2025-09-15. End: 2027-09-27.
What is the specific scope of 'Systems Development' within this Salesforce contract?
The scope of 'Systems Development' likely encompasses the customization, integration, and enhancement of the Salesforce platform to meet specific GSA requirements. This could include developing new modules, configuring workflows, building custom reports and dashboards, and ensuring seamless data flow between Salesforce and other agency systems. The objective is to tailor the SaaS solution for optimal performance and user adoption.
What are the key performance indicators (KPIs) for measuring the success of this Salesforce SaaS implementation?
Key performance indicators would likely focus on system uptime and availability, user adoption rates, data accuracy and completeness within the data warehouse, response times for critical functions, and the successful completion of development milestones. Measuring user satisfaction and the achievement of specific business objectives, such as improved case resolution times or enhanced data analysis capabilities, would also be crucial.
How does this contract align with GSA's broader IT modernization and cloud-first strategy?
This contract aligns with GSA's IT modernization and cloud-first strategy by procuring a Software as a Service (SaaS) solution. Utilizing cloud-based platforms like Salesforce allows GSA to leverage scalable, flexible, and potentially more cost-effective IT infrastructure compared to on-premises solutions. It supports the agency's move towards modern, agile IT services that can adapt to evolving needs.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Custom Computer Programming Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 47QACA25Q0392
Pricing Type: LABOR HOURS (Z)
Evaluated Preference: NONE
Contractor Details
Address: 200 MASSACHUSETTS AVE NW 08-150, WASHINGTON, DC, 20001
Business Categories: 8(a) Program Participant, American Indian Owned Business, Category Business, Limited Liability Corporation, Minority Owned Business, Native American Owned Business, Partnership or Limited Liability Partnership, Self-Certified Small Disadvantaged Business, Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $5,956,995
Exercised Options: $5,956,995
Current Obligation: $5,956,995
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: 47QTSA25A0036
IDV Type: BPA
Timeline
Start Date: 2025-09-15
Current End Date: 2027-09-27
Potential End Date: 2027-09-27 00:00:00
Last Modified: 2026-02-25
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