VA awards $28.3M for Patient Video Tablet Data Maintenance Support to SoldierPoint Digital Health

Contract Overview

Contract Amount: $28,310,610 ($28.3M)

Contractor: Soldierpoint Digital Health, LLC

Awarding Agency: Department of Veterans Affairs

Start Date: 2024-09-01

End Date: 2026-08-31

Contract Duration: 729 days

Daily Burn Rate: $38.8K/day

Competition Type: FULL AND OPEN COMPETITION

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: PATIENT VIDEO TABLET DATA MAINTENANCE SUPPORT (PVT-DMS)

Place of Performance

Location: FREDERICKSBURG, SPOTSYLVANIA County, VIRGINIA, 22408

State: Virginia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $28.3 million to SOLDIERPOINT DIGITAL HEALTH, LLC for work described as: PATIENT VIDEO TABLET DATA MAINTENANCE SUPPORT (PVT-DMS) Key points: 1. Contract awarded to SoldierPoint Digital Health, LLC for $28.3M. 2. Service category is Computer Systems Design Services (NAICS 541512). 3. Contract duration is 729 days, ending August 31, 2026. 4. Awarded under Full and Open Competition. 5. Pricing is Firm Fixed Price.

Value Assessment

Rating: good

The contract value of $28.3M over two years suggests a reasonable price for specialized data maintenance and support services for patient video tablets. Benchmarking against similar IT support contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under Full and Open Competition, indicating that multiple vendors had the opportunity to bid. This method generally promotes competitive pricing and ensures the government receives the best value.

Taxpayer Impact: Taxpayers benefit from competitive bidding, which aims to secure cost-effective solutions for essential IT support services.

Public Impact

Ensures continued functionality of patient video tablet systems within the VA. Supports data maintenance, crucial for patient care and record-keeping. Maintains critical IT infrastructure for healthcare delivery. Potential impact on patient experience and access to information.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

  • Potential for vendor lock-in if follow-on contracts are not competitively bid.
  • Reliance on a single vendor for critical data maintenance.
  • Scope creep could increase costs beyond the initial award.

Positive Signals

  • Awarded through full and open competition.
  • Firm Fixed Price contract type limits cost overruns.
  • Clear end date for the contract.

Sector Analysis

This contract falls within the IT services sector, specifically computer systems design. Spending in this area is substantial across government agencies, supporting a wide range of digital infrastructure and operational needs.

Small Business Impact

The data does not indicate whether small businesses were involved as subcontractors. Further analysis would be needed to determine the extent of small business participation in this contract.

Oversight & Accountability

The Department of Veterans Affairs is responsible for oversight. The use of Full and Open Competition and a Firm Fixed Price contract suggests a structured approach to accountability.

Related Government Programs

  • Computer Systems Design Services
  • Department of Veterans Affairs Contracting
  • Department of Veterans Affairs Programs

Risk Flags

  • Vendor Lock-in
  • Data Security Risks
  • Service Continuity
  • Sole Source Potential for Future Contracts

Tags

computer-systems-design-services, department-of-veterans-affairs, va, delivery-order, 10m-plus

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $28.3 million to SOLDIERPOINT DIGITAL HEALTH, LLC. PATIENT VIDEO TABLET DATA MAINTENANCE SUPPORT (PVT-DMS)

Who is the contractor on this award?

The obligated recipient is SOLDIERPOINT DIGITAL HEALTH, LLC.

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $28.3 million.

What is the period of performance?

Start: 2024-09-01. End: 2026-08-31.

What is the specific nature of the data maintenance and support required for the patient video tablets?

The data maintenance and support likely encompass ensuring the integrity, security, and accessibility of patient data stored on or transmitted via video tablets. This could include software updates, system patches, data backup and recovery, troubleshooting technical issues, and ensuring compliance with healthcare data regulations like HIPAA.

What are the potential risks associated with relying on SoldierPoint Digital Health for this critical support?

Risks include potential service disruptions if the vendor experiences financial instability or operational issues, a lack of competitive pressure for future renewals leading to price increases, and the possibility of data breaches if security protocols are not rigorously maintained. Dependence on a single vendor also poses a risk if specialized knowledge is not transferable.

How does this contract contribute to the VA's overall mission effectiveness in patient care?

By ensuring the reliable functioning of patient video tablets, this contract directly supports the VA's mission. These tablets can facilitate communication, provide educational content, enable telehealth services, and improve patient engagement, all of which are crucial for effective healthcare delivery and patient satisfaction within the VA system.

Industry Classification

NAICS: Professional, Scientific, and Technical ServicesComputer Systems Design and Related ServicesComputer Systems Design Services

Product/Service Code: MEDICAL/DENTAL/VETERINARY EQPT/SUPP

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: NEGOTIATED PROPOSAL/QUOTE

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2121 COOPERATIVE WAY STE 500, HERNDON, VA, 20171

Business Categories: Category Business, Not Designated a Small Business, Partnership or Limited Liability Partnership, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $114,619,916

Exercised Options: $28,310,610

Current Obligation: $28,310,610

Contract Characteristics

Multi-Year Contract: Yes

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Cost or Pricing Data: NO

Parent Contract

Parent Award PIID: 36C10G24D0048

IDV Type: IDC

Timeline

Start Date: 2024-09-01

Current End Date: 2026-08-31

Potential End Date: 2026-08-31 00:00:00

Last Modified: 2025-11-26

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