VA awards $25M contract for QA&M services to Best Value Technology, Inc

Contract Overview

Contract Amount: $24,950,726 ($25.0M)

Contractor: Best Value Technology, Inc.

Awarding Agency: Department of Veterans Affairs

Start Date: 2020-11-29

End Date: 2026-05-28

Contract Duration: 2,006 days

Daily Burn Rate: $12.4K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: Other

Official Description: QUALITY ASSESSMENT AND MONITORING (QA&M) FOR THE VBA OFFICE OF BUSINESS INTEGRATION.

Place of Performance

Location: HAYMARKET, PRINCE WILLIAM County, VIRGINIA, 20169

State: Virginia Government Spending

Plain-Language Summary

Department of Veterans Affairs obligated $25.0 million to BEST VALUE TECHNOLOGY, INC. for work described as: QUALITY ASSESSMENT AND MONITORING (QA&M) FOR THE VBA OFFICE OF BUSINESS INTEGRATION. Key points: 1. Contract awarded for Quality Assessment and Monitoring (QA&M) services. 2. Best Value Technology, Inc. is the sole awardee. 3. The contract is for Administrative Management and General Management Consulting Services. 4. The contract has a duration of approximately 6 years. 5. The contract type is Firm Fixed Price.

Value Assessment

Rating: fair

The contract value of $24.95M over approximately 6 years suggests a moderate annual spend. Without specific benchmarks for QA&M services within VBA, it's difficult to definitively assess pricing. However, the firm fixed-price structure provides some cost certainty.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, indicating a competitive bidding process. This method generally promotes price discovery and can lead to more favorable pricing for the government.

Taxpayer Impact: The competitive award process aims to ensure taxpayer funds are used efficiently for necessary services.

Public Impact

Ensures quality and efficiency in VBA's business integration processes. Supports the Department of Veterans Affairs' mission to serve veterans. Potential impact on the effectiveness of VA programs and services. Contract duration allows for long-term support and process improvement.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics or KPIs in provided data.
Potential for scope creep in long-term consulting contracts.
Dependence on a single vendor for critical QA&M functions.

Positive Signals

Awarded through full and open competition.
Firm fixed-price contract provides cost predictability.
Long contract duration allows for sustained support.

Sector Analysis

The contract falls under Administrative Management and General Management Consulting Services (NAICS 541611). This sector is broad and encompasses a wide range of advisory services. Benchmarks for this specific type of QA&M within a large federal agency like the VA are not readily available without further analysis.

Small Business Impact

The provided data indicates the awardee is Best Value Technology, Inc. There is no information suggesting this is a small business set-aside or that small businesses were specifically targeted for subcontracting. Further investigation would be needed to determine small business participation.

Oversight & Accountability

The contract is managed by the Department of Veterans Affairs. Oversight would typically involve contract officers, program managers, and potentially inspectors general to ensure performance and adherence to terms. The long duration necessitates ongoing monitoring.

Related Government Programs

Administrative Management and General Management Consulting Services
Department of Veterans Affairs Contracting
Department of Veterans Affairs Programs

Risk Flags

Contract awarded to a single entity.
Long contract duration (approx. 6 years).
Lack of specific performance metrics in provided data.
Potential for vendor lock-in.
No explicit mention of small business subcontracting goals.

Frequently Asked Questions

What is this federal contract paying for?

Department of Veterans Affairs awarded $25.0 million to BEST VALUE TECHNOLOGY, INC.. QUALITY ASSESSMENT AND MONITORING (QA&M) FOR THE VBA OFFICE OF BUSINESS INTEGRATION.

Who is the contractor on this award?

The obligated recipient is BEST VALUE TECHNOLOGY, INC..

Which agency awarded this contract?

Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).

What is the total obligated amount?

The obligated amount is $25.0 million.

What is the period of performance?

Start: 2020-11-29. End: 2026-05-28.

What specific metrics define 'quality' in this QA&M contract, and how will they be measured to ensure value?

The provided data does not specify the performance metrics or Key Performance Indicators (KPIs) for this Quality Assessment and Monitoring (QA&M) contract. Effective oversight would require clearly defined, measurable metrics tied to VBA's business integration goals. These metrics should be regularly reviewed to ensure the contractor is delivering tangible value and meeting the government's needs, justifying the $25M investment.

What are the potential risks associated with a single vendor providing QA&M services for an extended period?

A primary risk is vendor lock-in and a potential decrease in service quality or innovation over time due to reduced competitive pressure. There's also a risk of knowledge silos if the vendor's personnel turnover significantly. The VA should implement robust performance management and potentially conduct periodic market research to mitigate these risks and ensure continued value.

How does this contract contribute to the overall effectiveness and efficiency of the VBA's business integration efforts?

This contract is intended to enhance the effectiveness and efficiency of the VBA's business integration by providing expert quality assessment and monitoring. By ensuring that integration processes are sound and meet quality standards, the contract should lead to smoother operations, reduced errors, and better service delivery to veterans. The long-term nature suggests a strategic investment in improving core business functions.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Management, Scientific, and Technical Consulting Services › Administrative Management and General Management Consulting Services

Product/Service Code: SUPPORT SVCS (PROF, ADMIN, MGMT) › PROFESSIONAL SERVICES

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 1417 LILY ESTATES DR, RALEIGH, NC, 27614

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business

Financial Breakdown

Contract Ceiling: $41,131,085

Exercised Options: $24,950,726

Current Obligation: $24,950,726

Actual Outlays: $21,758,230

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS10F227AA

IDV Type: FSS

Timeline