VA Awards $21.5M for Adobe Document Cloud and Experience Manager Forms to Four Points Technology
Contract Overview
Contract Amount: $21,538,243 ($21.5M)
Contractor: Four Points Technology, L.L.C.
Awarding Agency: Department of Veterans Affairs
Start Date: 2023-09-26
End Date: 2026-09-25
Contract Duration: 1,095 days
Daily Burn Rate: $19.7K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: ADOBE ACROBAT PROFESSIONAL DOCUMENT CLOUD / ADOBE EXPERIENCE MANAGER FORMS
Place of Performance
Location: CHANTILLY, FAIRFAX County, VIRGINIA, 20151
State: Virginia Government Spending
Plain-Language Summary
Department of Veterans Affairs obligated $21.5 million to FOUR POINTS TECHNOLOGY, L.L.C. for work described as: ADOBE ACROBAT PROFESSIONAL DOCUMENT CLOUD / ADOBE EXPERIENCE MANAGER FORMS Key points: 1. The contract focuses on essential document management and form automation software. 2. Competition was full and open after exclusion of sources, suggesting a deliberate process. 3. The firm-fixed-price contract type aims to control costs. 4. The sector is IT services, specifically computer-related services.
Value Assessment
Rating: good
The award amount of $21.5M over three years for Adobe software appears reasonable given the enterprise-level nature of document cloud and forms management solutions. Benchmarking against similar large-scale software licensing and support contracts would provide a more precise assessment.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract utilized full and open competition after exclusion of sources, indicating a competitive process was initiated. This method generally promotes price discovery and ensures fair market value is sought.
Taxpayer Impact: The competitive nature of the award is positive for taxpayers, as it likely led to a more favorable price than a sole-source or limited competition scenario.
Public Impact
Ensures critical document management and digital form capabilities for VA operations. Supports the VA's digital transformation efforts by modernizing document workflows. Potential for improved efficiency and reduced administrative burden for VA staff and beneficiaries.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Reliance on a single vendor's software suite (Adobe).
- Potential for vendor lock-in with specialized Adobe products.
- Need for ongoing training and support for users.
Positive Signals
- Firm-fixed-price contract for cost certainty.
- Competitive award process.
- Supports critical government functions.
Sector Analysis
This contract falls within the IT services sector, specifically 'Other Computer Related Services'. Spending in this area is substantial across government, supporting a wide range of digital infrastructure and software needs.
Small Business Impact
The data indicates this contract was not awarded to a small business. Analysis of subcontracting opportunities for small businesses within this large IT contract would be beneficial.
Oversight & Accountability
The Department of Veterans Affairs is the contracting agency, responsible for oversight. The firm-fixed-price contract type provides some level of cost control, but ongoing performance monitoring is crucial.
Related Government Programs
- Other Computer Related Services
- Department of Veterans Affairs Contracting
- Department of Veterans Affairs Programs
Risk Flags
- Potential for vendor lock-in.
- Reliance on proprietary software.
- Escalating software licensing costs.
- Need for ongoing user training and support.
Tags
other-computer-related-services, department-of-veterans-affairs, va, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Veterans Affairs awarded $21.5 million to FOUR POINTS TECHNOLOGY, L.L.C.. ADOBE ACROBAT PROFESSIONAL DOCUMENT CLOUD / ADOBE EXPERIENCE MANAGER FORMS
Who is the contractor on this award?
The obligated recipient is FOUR POINTS TECHNOLOGY, L.L.C..
Which agency awarded this contract?
Awarding agency: Department of Veterans Affairs (Department of Veterans Affairs).
What is the total obligated amount?
The obligated amount is $21.5 million.
What is the period of performance?
Start: 2023-09-26. End: 2026-09-25.
What is the specific functionality and user base impacted by this Adobe software deployment within the VA?
This contract likely supports a broad range of VA personnel requiring document creation, management, and digital form processing. This could include administrative staff, healthcare providers, and benefits processors. The specific functionalities would encompass features like PDF creation and editing, digital signature capabilities, and the development and deployment of complex electronic forms for various VA programs and services.
What are the key risks associated with the long-term use of Adobe's proprietary software for the VA?
Key risks include vendor lock-in, where switching to alternative solutions becomes prohibitively expensive or complex. There's also a risk of escalating licensing costs over time, especially if Adobe's pricing models change unfavorably. Furthermore, reliance on a single vendor's ecosystem can create vulnerabilities if security breaches occur within Adobe's platform, potentially impacting sensitive VA data.
How does this contract contribute to the VA's overall IT modernization and efficiency goals?
This contract directly supports IT modernization by providing advanced tools for digital document management and form automation, moving away from paper-based processes. This can lead to increased efficiency through streamlined workflows, reduced manual data entry, and faster processing times for critical VA services. It aligns with goals to improve user experience for both employees and beneficiaries by enabling more accessible and efficient digital interactions.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 36C10B23Q0488
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 13221 WOODLAND PARK RD, HERNDON, VA, 20171
Business Categories: Category Business, Limited Liability Corporation, Service Disabled Veteran Owned Business, Small Business, Special Designations, U.S.-Owned Business, Veteran Owned Business
Financial Breakdown
Contract Ceiling: $33,206,805
Exercised Options: $21,538,243
Current Obligation: $21,538,243
Actual Outlays: $21,538,243
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SD22B
IDV Type: GWAC
Timeline
Start Date: 2023-09-26
Current End Date: 2026-09-25
Potential End Date: 2026-09-25 00:00:00
Last Modified: 2025-08-26
More Contracts from Four Points Technology, L.L.C.
- Enterprise Cloud Capacity - Amazon WEB Services — $448.7M (Department of Veterans Affairs)
- Intersystems Maintenance and Software Licenses — $303.6M (Department of Veterans Affairs)
- This Contract IS for Requires Cloud Services From an Authorized Public Sector Reseller in Support of ALL Service Levels: Infrastructure AS a Service, Platform AS a Service, and Software AS a Service. These Cloud Services ARE Required to Allocate Memory, Processing, Storage, and Networking on Demand to Gain Access to a Suite of Secure, Scalable and Flexible Information Technology Capabilities to Enable Creation, Deletion, and Flexible Sizing of Virtual Data Centers and Virtual Machines — $236.7M (Department of Veterans Affairs)
- Cache Licensing and Maintenance Option Year 2. This Entry Represents the Total Award Value to Date — $188.8M (Department of Veterans Affairs)
- Call Order for Amazon WEB Services (AWS) Connect for Contact Center AS a Service (ccaas) - Blanket Purchase Agreement 28321321A00040003 — $150.4M (Social Security Administration)
Other Department of Veterans Affairs Contracts
- CCN Region 3 Express Report — $5.2B (Optum Public Sector Solutions, Inc.)
- Express Report for FY22 Region 2 — $5.1B (Optum Public Sector Solutions, Inc.)
- Fiscal Year 2022 Express Report for Region 1 — $4.2B (Optum Public Sector Solutions, Inc.)
- Express Report for the Patient Centered Community Care (PC3) Contract — $3.3B (Triwest Healthcare Alliance Corp)
- CCN Region Three FY21 Express Report — $3.1B (Optum Public Sector Solutions, Inc.)