Labor awards $20.4M for Cisco Unified Communication Maintenance and Support to Iron Bow Technologies

Contract Overview

Contract Amount: $20,243,102 ($20.2M)

Contractor: Iron BOW Technologies, LLC

Awarding Agency: Department of Labor

Start Date: 2022-06-03

End Date: 2025-06-29

Contract Duration: 1,122 days

Daily Burn Rate: $18.0K/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: FIRM FIXED PRICE

Sector: IT

Official Description: CISCO/UNIFIED COMMUNICATION MAINTENANCE AND SUPPORT, AND SMARTNET LICENSE

Place of Performance

Location: HERNDON, FAIRFAX County, VIRGINIA, 20171

State: Virginia Government Spending

Plain-Language Summary

Department of Labor obligated $20.2 million to IRON BOW TECHNOLOGIES, LLC for work described as: CISCO/UNIFIED COMMUNICATION MAINTENANCE AND SUPPORT, AND SMARTNET LICENSE Key points: 1. Spending focuses on IT infrastructure maintenance and licensing. 2. Iron Bow Technologies is the sole awardee for this delivery order. 3. The contract runs through June 2025, indicating ongoing support needs. 4. The NAICS code 541519 suggests a broad range of computer-related services.

Value Assessment

Rating: good

The contract value of $20.4M over approximately 3 years appears reasonable for comprehensive Cisco Unified Communication maintenance and support, including SmartNet licenses. Benchmarking against similar enterprise-level IT support contracts would provide a more precise assessment.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

The contract was awarded under full and open competition, suggesting a competitive bidding process. This method is generally expected to yield fair market prices for the services provided.

Taxpayer Impact: Taxpayer funds are being used for essential IT infrastructure maintenance and support, ensuring the continued operation of critical communication systems within the Department of Labor.

Public Impact

Ensures continuity of critical communication services for the Department of Labor. Supports federal employees' ability to communicate and collaborate effectively. Maintains the security and functionality of vital IT systems. Potential for cost savings through competitive bidding on IT services.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Lack of specific performance metrics in provided data.
Potential for vendor lock-in with Cisco products.
Reliance on a single vendor for critical support.

Positive Signals

Awarded under full and open competition.
Firm Fixed Price contract type limits cost overruns.
Long-term support ensures system stability.

Sector Analysis

This contract falls within the IT services sector, specifically focusing on maintenance and support for unified communication systems. Spending benchmarks for similar IT support contracts vary widely based on scope and vendor, but this award appears within a typical range for enterprise-level support.

Small Business Impact

The data indicates that the awardee, Iron Bow Technologies, LLC, is not identified as a small business for this contract. Therefore, there is no direct benefit to small businesses through this specific award.

Oversight & Accountability

The contract was awarded under full and open competition, suggesting a structured procurement process. Further oversight would involve monitoring performance against contract requirements and ensuring adherence to terms and conditions.

Related Government Programs

Other Computer Related Services
Department of Labor Contracting
Office of the Assistant Secretary for Administration and Management Programs

Risk Flags

Potential for cost overruns if scope expands beyond initial estimates.
Dependence on a single vendor for critical IT support.
Risk of outdated technology if support is not proactive.
Limited visibility into specific license costs and value.

Frequently Asked Questions

What is this federal contract paying for?

Department of Labor awarded $20.2 million to IRON BOW TECHNOLOGIES, LLC. CISCO/UNIFIED COMMUNICATION MAINTENANCE AND SUPPORT, AND SMARTNET LICENSE

Who is the contractor on this award?

The obligated recipient is IRON BOW TECHNOLOGIES, LLC.

Which agency awarded this contract?

Awarding agency: Department of Labor (Office of the Assistant Secretary for Administration and Management).

What is the total obligated amount?

The obligated amount is $20.2 million.

What is the period of performance?

Start: 2022-06-03. End: 2025-06-29.

What is the specific scope of 'SmartNet License' included in this contract, and how does its cost compare to market rates for similar support agreements?

The provided data does not detail the specific components of the 'SmartNet License' or offer a breakdown of costs. A thorough analysis would require reviewing the contract's statement of work and comparing the per-unit or bundled license costs against industry benchmarks for Cisco SmartNet agreements of similar duration and coverage levels to assess value for money.

What are the key performance indicators (KPIs) for this maintenance and support contract, and how will Iron Bow Technologies' performance be measured?

The provided data does not specify the key performance indicators (KPIs) or the measurement methodology for this contract. Effective oversight requires clearly defined KPIs related to response times, resolution rates, system uptime, and customer satisfaction, which should be outlined in the contract's performance work statement to ensure accountability.

How does the total contract value of $20.4M compare to the Department of Labor's historical spending on similar unified communication maintenance and support services?

Without historical spending data for the Department of Labor's unified communication maintenance and support, a direct comparison is not possible. Analyzing past expenditures on comparable IT services would help determine if this $20.4M award represents an increase, decrease, or stable level of investment, providing context for its financial significance.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - END USER

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: FIRM FIXED PRICE (J)

Evaluated Preference: NONE

Contractor Details

Address: 2121 COOPERATIVE WAY STE 500, HERNDON, VA, 20171

Business Categories: Category Business, Limited Liability Corporation, Not Designated a Small Business, Special Designations, U.S.-Owned Business

Financial Breakdown

Contract Ceiling: $41,740,396

Exercised Options: $22,203,539

Current Obligation: $20,243,102

Actual Outlays: $20,243,102

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: NNG15SC41B

IDV Type: GWAC

Timeline