DOJ's FBI awards $172.6M contract for IT facilities management to Avaya Federal Solutions

Contract Overview

Contract Amount: $172,563 ($172.6K)

Contractor: Avaya Federal Solutions, Inc.

Awarding Agency: Department of Justice

Start Date: 2026-03-30

End Date: 2026-09-29

Contract Duration: 183 days

Daily Burn Rate: $943/day

Competition Type: FULL AND OPEN COMPETITION

Number of Offers Received: 1

Pricing Type: LABOR HOURS

Sector: IT

Official Description: AVAYA ETIS BRIDGE FY 2026

Place of Performance

Location: SPRINGFIELD, FAIRFAX County, VIRGINIA, 22153

State: Virginia Government Spending

Plain-Language Summary

Department of Justice obligated $172,563.48 to AVAYA FEDERAL SOLUTIONS, INC. for work described as: AVAYA ETIS BRIDGE FY 2026 Key points: 1. Contract awarded via full and open competition, suggesting a competitive bidding process. 2. The contract duration is 183 days, indicating a short-term need for services. 3. The primary service category is Computer Facilities Management Services, crucial for IT infrastructure. 4. The award is a Delivery Order under a larger contract vehicle. 5. The contractor, Avaya Federal Solutions, Inc., is a known entity in the federal IT space. 6. The contract is for labor hours, implying a flexible service delivery model.

Value Assessment

Rating: fair

Benchmarking the value of this specific delivery order is challenging without knowing the underlying contract vehicle's pricing structure and the specific services rendered. However, the total award amount of $172.6 million for a 183-day period suggests a significant daily expenditure. Comparing this to similar IT facilities management contracts would require access to detailed service scopes and pricing. The labor hours pricing model can sometimes lead to cost overruns if not managed tightly.

Cost Per Unit: N/A

Competition Analysis

Competition Level: full-and-open

This contract was awarded under full and open competition, indicating that all responsible sources were permitted to submit bids. The number of bidders is not specified, but this method generally promotes price discovery and allows the government to select the best value. The open competition suggests that the FBI sought a competitive market solution for its IT facilities management needs.

Taxpayer Impact: Taxpayers benefit from the potential for competitive pricing and the assurance that the government explored multiple options to secure the best value for these critical IT services.

Public Impact

The Federal Bureau of Investigation (FBI) will benefit from enhanced IT facilities management. Services delivered include computer facilities management, ensuring operational IT infrastructure. The geographic impact is likely concentrated in Virginia, where the contract is managed. Workforce implications may include the utilization of Avaya's technical staff for service delivery.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for cost escalation due to labor hours pricing model if not closely monitored.
Short contract duration may lead to frequent re-competition and potential disruption.
Dependence on a single contractor for critical IT facilities management functions.

Positive Signals

Awarded through full and open competition, indicating a robust bidding process.
Contractor has experience in the federal IT sector.
Clear service category (Computer Facilities Management) suggests defined requirements.

Sector Analysis

The IT services sector, particularly Computer Facilities Management, is a critical component of federal operations. This contract falls within the broader IT services market, which is characterized by rapid technological advancements and a diverse range of providers. Federal spending in this area is substantial, driven by the need to maintain secure and efficient IT infrastructure across various agencies. Comparable spending benchmarks would typically involve analyzing IT support and facilities management contracts across different federal entities.

Small Business Impact

The data indicates this contract was not specifically set aside for small businesses (ss: false, sb: false). Therefore, the primary contractor, Avaya Federal Solutions, Inc., is likely a large business. There is no explicit information on subcontracting plans for small businesses within this delivery order. The impact on the small business ecosystem would depend on whether Avaya utilizes small business subcontractors, which is not detailed here.

Oversight & Accountability

Oversight for this contract would typically be managed by the FBI's contracting officers and program managers. Accountability measures are embedded within the contract terms and conditions, including performance standards and delivery schedules. Transparency is facilitated through contract award databases like FPDS. Inspector General jurisdiction would apply if any fraud, waste, or abuse is suspected related to this award.

Related Government Programs

IT Facilities Management Services
Computer Systems Design Services
IT Management Consulting Services
Federal Bureau of Investigation IT Contracts
Department of Justice IT Spending

Risk Flags

Potential for cost overruns due to labor hours pricing
Short contract duration may impact long-term service stability
Limited transparency on specific service details and performance metrics

Frequently Asked Questions

What is this federal contract paying for?

Department of Justice awarded $172,563.48 to AVAYA FEDERAL SOLUTIONS, INC.. AVAYA ETIS BRIDGE FY 2026

Who is the contractor on this award?

The obligated recipient is AVAYA FEDERAL SOLUTIONS, INC..

Which agency awarded this contract?

Awarding agency: Department of Justice (Federal Bureau of Investigation).

What is the total obligated amount?

The obligated amount is $172,563.48.

What is the period of performance?

Start: 2026-03-30. End: 2026-09-29.

What is the historical spending pattern of the FBI on Computer Facilities Management Services, and how does this award compare?

Analyzing the FBI's historical spending on Computer Facilities Management Services (NAICS 541513) requires accessing detailed procurement data over several fiscal years. Without specific historical data for the FBI's spending on this exact service category, a direct comparison is difficult. However, federal IT spending is generally substantial and growing. This $172.6 million award for a 183-day period represents a significant investment, suggesting a critical need for these services. To provide a precise comparison, one would need to aggregate past contract awards for similar services to the FBI and analyze trends in cost, duration, and contractor performance.

What specific IT facilities management services are included under this delivery order, and what are the performance metrics?

The provided data identifies the contract's North American Industry Classification System (NAICS) code as 541513, which corresponds to Computer Facilities Management Services. However, the specific services encompassed within this delivery order are not detailed. These could range from data center operations, network infrastructure management, hardware maintenance, IT support, and system administration. Performance metrics are typically outlined in the contract's Statement of Work (SOW) or Performance Work Statement (PWS). These metrics would define the standards for service delivery, uptime, response times, and issue resolution, against which Avaya Federal Solutions, Inc. would be evaluated.

What is Avaya Federal Solutions, Inc.'s track record with the federal government, particularly for IT facilities management contracts?

Avaya Federal Solutions, Inc. has a history of contracting with the U.S. federal government. A review of public procurement databases would reveal their past performance on various IT-related contracts. For IT facilities management specifically, their track record would need to be assessed based on past contract awards, performance evaluations (if publicly available), and any reported issues or successes. Their ability to secure this significant delivery order suggests a perceived capability and potentially a positive past performance history relevant to the FBI's requirements.

How does the pricing structure (labor hours) for this contract compare to fixed-price contracts for similar IT facilities management services?

Contracts priced on labor hours, like this one, offer flexibility as the scope of work can evolve. However, they carry a higher risk of cost overruns if not managed diligently, as the final cost is directly tied to the hours worked and the rates charged. Fixed-price contracts, conversely, offer cost certainty but are less flexible if requirements change significantly. For IT facilities management, labor hour contracts might be preferred for evolving or undefined scopes, while fixed-price could be better for well-defined, stable services. Benchmarking requires comparing the effective hourly rates and total costs of similar fixed-price contracts against the projected costs of this labor-hour contract, considering the specific services and service levels.

What are the potential risks associated with a short-duration (183-day) delivery order for critical IT facilities management?

A short-duration delivery order, such as this 183-day contract, presents several potential risks. Firstly, it necessitates frequent re-competition, which can be resource-intensive for both the agency and potential bidders, and may lead to periods of uncertainty or transition. Secondly, it might discourage contractors from investing heavily in specialized resources or long-term process improvements, potentially impacting service quality or innovation. Thirdly, if the underlying contract vehicle is also short-term, it could indicate a lack of long-term strategic planning for these critical IT facilities management needs. Finally, rapid transitions between contractors can introduce operational risks and knowledge gaps.

Industry Classification

NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Facilities Management Services

Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › IT AND TELECOM - IT MANAGEMENT

Competition & Pricing

Extent Competed: FULL AND OPEN COMPETITION

Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY

Offers Received: 1

Pricing Type: LABOR HOURS (Z)

Evaluated Preference: NONE

Contractor Details

Address: 7415 BOSTON BLVD, SPRINGFIELD, VA, 22153

Business Categories: Category Business, Corporate Entity Not Tax Exempt, Manufacturer of Goods, Not Designated a Small Business

Financial Breakdown

Contract Ceiling: $294,063

Exercised Options: $172,563

Current Obligation: $172,563

Contract Characteristics

Commercial Item: COMMERCIAL PRODUCTS/SERVICES

Parent Contract

Parent Award PIID: GS35F0156V

IDV Type: FSS

Timeline