DOJ's $5M Secure Video Relay Services Contract Awarded to Sysolex Government Services
Contract Overview
Contract Amount: $5,019,250 ($5.0M)
Contractor: Sysorex Government Services, Inc.
Awarding Agency: Department of Justice
Start Date: 2021-07-01
End Date: 2026-06-30
Contract Duration: 1,825 days
Daily Burn Rate: $2.8K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 1
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: SECURE VIDEO RELAY SERVICES (VRS) INSTALLATION AND MAINTENANCE
Place of Performance
Location: HERNDON, FAIRFAX County, VIRGINIA, 20171
State: Virginia Government Spending
Plain-Language Summary
Department of Justice obligated $5.0 million to SYSOREX GOVERNMENT SERVICES, INC. for work described as: SECURE VIDEO RELAY SERVICES (VRS) INSTALLATION AND MAINTENANCE Key points: 1. Contract value of $5.02M for secure VRS installation and maintenance. 2. Sysolex Government Services, Inc. is the sole awardee. 3. The contract spans 5 years, indicating a long-term need. 4. NAICS code 541519 suggests a focus on computer-related services.
Value Assessment
Rating: fair
The contract value of $5.02M for a 5-year period appears reasonable for specialized IT services like secure VRS. Benchmarking against similar contracts for video relay and communication systems would provide a clearer picture of value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was awarded under 'FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES,' suggesting a limited competition. This method may impact price discovery and potentially lead to higher costs compared to unrestricted full and open competition.
Taxpayer Impact: The limited competition raises questions about whether taxpayers received the best possible price for these essential services.
Public Impact
Ensures communication access for individuals with hearing or speech disabilities within federal prisons. Supports the Bureau of Prisons' mission to provide secure and humane correctional services. Relies on specialized technology for secure video relay services.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition may inflate costs.
- Lack of small business participation noted.
- Specific service details and performance metrics are not provided.
Positive Signals
- Addresses a critical communication need for inmates.
- Long-term contract provides stability for service provision.
- Fixed-price contract offers some cost certainty.
Sector Analysis
This contract falls under IT services, specifically related to telecommunications and computer systems. Spending benchmarks for similar secure communication systems within government agencies can vary widely based on complexity and security requirements.
Small Business Impact
The data indicates that this contract was not awarded to small businesses (sb: false). Further analysis would be needed to determine if small businesses were excluded or if the nature of the service did not lend itself to small business participation.
Oversight & Accountability
The contract is a Delivery Order under a larger agreement, suggesting some level of pre-qualification. However, the 'exclusion of sources' aspect warrants further oversight to ensure fairness and cost-effectiveness.
Related Government Programs
- Other Computer Related Services
- Department of Justice Contracting
- Federal Prison System / Bureau of Prisons Programs
Risk Flags
- Potential for inflated costs due to limited competition.
- Lack of small business participation.
- Procurement method ('exclusion of sources') warrants scrutiny.
- Long contract duration without clear performance metrics.
Tags
other-computer-related-services, department-of-justice, va, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Justice awarded $5.0 million to SYSOREX GOVERNMENT SERVICES, INC.. SECURE VIDEO RELAY SERVICES (VRS) INSTALLATION AND MAINTENANCE
Who is the contractor on this award?
The obligated recipient is SYSOREX GOVERNMENT SERVICES, INC..
Which agency awarded this contract?
Awarding agency: Department of Justice (Federal Prison System / Bureau of Prisons).
What is the total obligated amount?
The obligated amount is $5.0 million.
What is the period of performance?
Start: 2021-07-01. End: 2026-06-30.
What specific technical requirements and security protocols necessitate the exclusion of other potential sources for this VRS contract?
The exclusion of sources likely stems from highly specific technical requirements, stringent security protocols, or unique integration needs for secure video relay services within the Federal Prison System. These could include specialized hardware/software compatibility, existing infrastructure integration, or compliance with specific federal security mandates that only a limited number of vendors can meet.
How does the 'limited competition' procurement method impact the overall cost-effectiveness and taxpayer value for these essential inmate communication services?
Limited competition, especially when sources are excluded, generally reduces the number of bidders, potentially leading to less aggressive pricing. While the contract is firm-fixed-price, the lack of broader competition may mean the Bureau of Prisons is not achieving the lowest possible price for these services, impacting taxpayer value.
What measures are in place to ensure the effectiveness and reliability of the secure video relay services provided by Sysolex Government Services, Inc. over the 5-year contract period?
Effectiveness and reliability are typically ensured through performance standards, service level agreements (SLAs), and regular monitoring outlined in the contract. The Department of Justice's Federal Prison System would be responsible for overseeing these aspects, potentially including periodic reviews, user feedback mechanisms, and penalties for non-performance.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - END USER
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 1
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 13880 DULLES CORNER LN STE 120, HERNDON, VA, 20171
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business
Financial Breakdown
Contract Ceiling: $5,536,689
Exercised Options: $5,536,689
Current Obligation: $5,019,250
Actual Outlays: $2,677,922
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SC88B
IDV Type: GWAC
Timeline
Start Date: 2021-07-01
Current End Date: 2026-06-30
Potential End Date: 2026-06-30 00:00:00
Last Modified: 2026-04-02
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