Interior Department Awards $834K Delivery Order to Cherokee Nation System Solutions for Customer Service and Warehouse Support

Contract Overview

Contract Amount: $834,202 ($834.2K)

Contractor: Cherokee Nation System Solutions LLC

Awarding Agency: Department of the Interior

Start Date: 2024-09-06

End Date: 2026-06-01

Sector: Other

Official Description: 2 CUSTOMER SERVICE II - 2 CUSTOMER SERVICE III - 2 WAREHOUSE SPECIALIST II

Plain-Language Summary

Department of the Interior obligated $834,202.24 to CHEROKEE NATION SYSTEM SOLUTIONS LLC for work described as: 2 CUSTOMER SERVICE II - 2 CUSTOMER SERVICE III - 2 WAREHOUSE SPECIALIST II Key points: 1. Contract supports essential customer service and warehouse operations. 2. Competition details are not readily available for this specific delivery order. 3. Potential risks include reliance on a single vendor for critical functions.

Value Assessment

Rating: good

The award value of $834,202.24 appears reasonable for the scope of customer service and warehouse specialist support.

Cost Per Unit: N/A

Competition Analysis

Competition Level: unknown

The contract type is a Delivery Order, suggesting it was issued under a pre-existing contract vehicle. The specific procurement method for the underlying vehicle is not detailed.

Taxpayer Impact: Taxpayers benefit from efficient operational support for federal agencies.

Public Impact

Ensures continued access to government services. Maintains efficient operations within the U.S. Geological Survey. Supports the agency's mission delivery.

Waste & Efficiency Indicators

Waste Risk Score: 50 / 10

Warning Flags

Potential for vendor lock-in if this is a sole-source vehicle.
Ensuring adequate performance standards are met for customer service.

Positive Signals

Supports a company owned by a Native American tribe.
Provides continuity of essential services.

Sector Analysis

This contract falls within the IT and administrative support sectors, providing crucial back-office functions for a federal agency.

Small Business Impact

The contract was awarded to Cherokee Nation System Solutions LLC. Information regarding small business set-asides for this specific delivery order is not provided.

Oversight & Accountability

Oversight will focus on the performance of customer service and warehouse specialist duties as defined in the delivery order. The Department of the Interior's contracting office is responsible for monitoring.

Related Government Programs

Customer Service Support
Warehouse Operations

Risk Flags

Contract Type: Delivery Order
Vendor: Cherokee Nation System Solutions LLC

Frequently Asked Questions

What is this federal contract paying for?

Department of the Interior awarded $834,202.24 to CHEROKEE NATION SYSTEM SOLUTIONS LLC. 2 CUSTOMER SERVICE II - 2 CUSTOMER SERVICE III - 2 WAREHOUSE SPECIALIST II

Who is the contractor on this award?

The obligated recipient is CHEROKEE NATION SYSTEM SOLUTIONS LLC.

Which agency awarded this contract?

Awarding agency: Department of the Interior (U.S. Geological Survey).

What is the total obligated amount?

The obligated amount is $834,202.24.

What is the period of performance?

Start: 2024-09-06. End: 2026-06-01.

Analysis insight 1

The specific services required under this delivery order are for Customer Service II, Customer Service III, and Warehouse Specialist II roles.

Analysis insight 2

The contract duration extends from September 6, 2024, to June 1, 2026, indicating a medium-term need for these services.

Analysis insight 3

The award value suggests a significant operational requirement for these support functions within the agency.