Commerce Dept Awards $4.16M Salesforce Contract to Countertrade Products, Inc. for Other Computer Services
Contract Overview
Contract Amount: $4,161,926 ($4.2M)
Contractor: Countertrade Products, Inc.
Awarding Agency: Department of Commerce
Start Date: 2026-01-15
End Date: 2027-01-14
Contract Duration: 364 days
Daily Burn Rate: $11.4K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 4
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: SALESFORCE SOFTWARE
Place of Performance
Location: WASHINGTON, DISTRICT OF COLUMBIA County, DISTRICT OF COLUMBIA, 20230
Plain-Language Summary
Department of Commerce obligated $4.2 million to COUNTERTRADE PRODUCTS, INC. for work described as: SALESFORCE SOFTWARE Key points: 1. Contract value of $4.16M for Salesforce software. 2. Competition method: Full and open after exclusion of sources. 3. Risk: Potential for limited competition impacting price discovery. 4. Sector: Information Technology (IT) services.
Value Assessment
Rating: fair
The contract value of $4.16M for Salesforce software appears reasonable given the duration and scope. However, without specific details on the modules and user count, a precise benchmark is difficult. Further analysis of the 'Other Computer Related Services' NAICS code and comparable Salesforce implementations is needed.
Cost Per Unit: N/A
Competition Analysis
Competition Level: limited
The contract was awarded under 'Full and Open Competition After Exclusion of Sources,' indicating a specific reason for excluding certain vendors. This method can limit the pool of potential bidders, potentially impacting price discovery and overall value for money.
Taxpayer Impact: Taxpayer funds are being used for this software acquisition. The limited competition raises concerns about whether the best possible price was achieved.
Public Impact
Federal agencies rely on software like Salesforce for critical operations. Procurement processes aim to ensure taxpayer money is spent wisely. Transparency in contracting is vital for public trust. The 'exclusion of sources' clause warrants scrutiny to ensure fairness.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Limited competition due to source exclusion.
- Potential for price inflation without robust competition.
- Dependence on a single vendor for critical software.
Positive Signals
- Clear contract duration and delivery order.
- Firm fixed price contract type.
Sector Analysis
The IT sector, particularly software procurement, is a significant area of federal spending. Benchmarks for similar Salesforce implementations vary widely based on modules, user licenses, and support levels. This contract falls within the typical range for enterprise-level software solutions.
Small Business Impact
The data indicates this contract was not awarded to a small business. Further analysis would be needed to determine if opportunities for small business participation were considered or if subcontracting was mandated.
Oversight & Accountability
Oversight of this contract will be crucial, especially given the limited competition. The Department of Commerce's Office of the Secretary is responsible for ensuring the vendor meets all requirements and that the pricing remains fair throughout the contract period.
Related Government Programs
- Other Computer Related Services
- Department of Commerce Contracting
- Office of the Secretary Programs
Risk Flags
- Limited competition may lead to higher costs.
- Potential for vendor lock-in.
- Lack of transparency in source exclusion.
- Dependence on a single software provider.
Tags
other-computer-related-services, department-of-commerce, dc, delivery-order, 1m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Commerce awarded $4.2 million to COUNTERTRADE PRODUCTS, INC.. SALESFORCE SOFTWARE
Who is the contractor on this award?
The obligated recipient is COUNTERTRADE PRODUCTS, INC..
Which agency awarded this contract?
Awarding agency: Department of Commerce (Office of the Secretary).
What is the total obligated amount?
The obligated amount is $4.2 million.
What is the period of performance?
Start: 2026-01-15. End: 2027-01-14.
What specific justification was provided for excluding sources in this full and open competition?
The justification for excluding sources in a 'Full and Open Competition After Exclusion of Sources' award typically involves demonstrating that only a limited number of sources are capable of meeting the agency's needs, or that specific technical requirements necessitate a particular vendor's solution. This could be due to proprietary technology, unique integration needs, or prior investment in a specific platform that makes switching cost-prohibitive.
How does the $4.16M price compare to industry benchmarks for similar Salesforce deployments of this duration?
Comparing the $4.16M price requires detailed knowledge of the specific Salesforce modules, number of user licenses, and level of support included. Salesforce pricing can vary significantly. A benchmark would involve analyzing contracts for similar federal or large enterprise deployments, considering factors like customization, integration with other systems, and ongoing maintenance costs over the 1-year period.
What measures are in place to ensure effective performance and accountability from Countertrade Products, Inc. given the contract structure?
Accountability is typically ensured through the contract's performance standards, delivery schedules, and payment terms. The Department of Commerce will likely monitor key performance indicators (KPIs) related to software functionality, uptime, and support responsiveness. Regular progress reports and potential penalties for non-performance, as outlined in the contract, would also drive accountability.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Other Computer Related Services
Product/Service Code: IT AND TELECOM - APLLICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Offers Received: 4
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 7585 W 66TH AVE, ARVADA, CO, 80003
Business Categories: Category Business, Corporate Entity Not Tax Exempt, Small Business, Special Designations, U.S.-Owned Business, Woman Owned Business, Women Owned Small Business
Financial Breakdown
Contract Ceiling: $4,161,926
Exercised Options: $4,161,926
Current Obligation: $4,161,926
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: NNG15SC65B
IDV Type: GWAC
Timeline
Start Date: 2026-01-15
Current End Date: 2027-01-14
Potential End Date: 2027-01-14 00:00:00
Last Modified: 2026-01-14
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