USDA awards $41.3M for IT Support Services to ECCO SELECT CORPORATION under full and open competition
Contract Overview
Contract Amount: $41,346,968 ($41.3M)
Contractor: Ecco Select Corporation
Awarding Agency: Department of Agriculture
Start Date: 2018-09-01
End Date: 2024-08-30
Contract Duration: 2,190 days
Daily Burn Rate: $18.9K/day
Competition Type: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Number of Offers Received: 7
Pricing Type: FIRM FIXED PRICE
Sector: IT
Official Description: USDA/OCIO/NITC 24/7/365 IT SUPPORT SERVICES
Place of Performance
Location: KANSAS CITY, CLAY County, MISSOURI, 64116
State: Missouri Government Spending
Plain-Language Summary
Department of Agriculture obligated $41.3 million to ECCO SELECT CORPORATION for work described as: USDA/OCIO/NITC 24/7/365 IT SUPPORT SERVICES Key points: 1. The contract value is $41.3 million over six years, indicating significant investment in IT support. 2. ECCO SELECT CORPORATION is the sole awardee, highlighting their specialized capabilities. 3. The contract type is Firm Fixed Price, which shifts cost risk to the contractor. 4. The NAICS code 541512 (Computer Systems Design Services) places this within the IT services sector.
Value Assessment
Rating: good
The contract's firm fixed price structure provides cost certainty. Benchmarking against similar large-scale IT support contracts is recommended to ensure optimal value.
Cost Per Unit: N/A
Competition Analysis
Competition Level: full-and-open
The contract was awarded under full and open competition after exclusion of sources, suggesting a robust price discovery process. This method aims to ensure the government receives competitive pricing.
Taxpayer Impact: The competitive award process is expected to yield fair market value, maximizing taxpayer benefit for essential IT support services.
Public Impact
Ensures continuous IT support for USDA's critical operations. Supports the agency's digital infrastructure and services. Provides employment opportunities within the IT sector.
Waste & Efficiency Indicators
Waste Risk Score: 50 / 10
Warning Flags
- Potential for vendor lock-in if performance is consistently high.
- Reliance on a single vendor for critical IT functions.
Positive Signals
- Firm Fixed Price contract shifts cost risk to the contractor.
- Long-term contract provides stability and predictable service delivery.
- Full and open competition promotes market-driven pricing.
Sector Analysis
This contract falls within the IT services sector, specifically computer systems design. Spending benchmarks for similar government IT support contracts vary widely based on scope and duration, but $41.3M over six years suggests a substantial, comprehensive service agreement.
Small Business Impact
The contract was awarded to ECCO SELECT CORPORATION, and the data indicates the awardee is not a small business. There is no explicit mention of small business subcontracting goals within the provided data.
Oversight & Accountability
The contract is managed by the USDA's Office of the Chief Financial Officer, indicating financial oversight. The duration and value suggest ongoing monitoring for performance and adherence to contract terms.
Related Government Programs
- Computer Systems Design Services
- Department of Agriculture Contracting
- Office of the Chief Financial Officer Programs
Risk Flags
- Potential for cost overruns if scope creep occurs.
- Dependence on a single contractor for critical IT functions.
- Risk of service degradation if contractor performance falters.
- Limited visibility into specific service delivery metrics.
Tags
computer-systems-design-services, department-of-agriculture, mo, delivery-order, 10m-plus
Frequently Asked Questions
What is this federal contract paying for?
Department of Agriculture awarded $41.3 million to ECCO SELECT CORPORATION. USDA/OCIO/NITC 24/7/365 IT SUPPORT SERVICES
Who is the contractor on this award?
The obligated recipient is ECCO SELECT CORPORATION.
Which agency awarded this contract?
Awarding agency: Department of Agriculture (Office of the Chief Financial Officer).
What is the total obligated amount?
The obligated amount is $41.3 million.
What is the period of performance?
Start: 2018-09-01. End: 2024-08-30.
What specific IT support services are included in this contract, and how do they align with USDA's strategic IT goals?
The contract covers 24/7/365 IT support services. While the specific services are not detailed, they likely encompass help desk support, system maintenance, network management, and potentially cybersecurity assistance. Alignment with USDA's strategic IT goals would require reviewing the agency's IT modernization plans and ensuring these services directly contribute to achieving objectives like enhanced data security, improved user experience, and efficient operational technology.
What is the benchmark cost per user or per system supported for this contract, and how does it compare to industry standards?
Without specific metrics on the number of users or systems supported, calculating a precise per-unit cost is not possible from the provided data. However, a total contract value of $41.3 million over 2190 days (6 years) averages approximately $18,880 per day. Comparing this to industry benchmarks would require detailed service level agreements and scope of work to determine if the daily rate is competitive for the level of IT support provided.
What performance metrics are in place to ensure ECCO SELECT CORPORATION is delivering effective IT support and meeting service level agreements?
The provided data does not detail specific performance metrics or Service Level Agreements (SLAs). Effective oversight would necessitate clearly defined KPIs related to response times, resolution rates, system uptime, and user satisfaction. The USDA's contracting officers would be responsible for monitoring these metrics and enforcing penalties or incentives as outlined in the contract to ensure service effectiveness and contractor accountability.
Industry Classification
NAICS: Professional, Scientific, and Technical Services › Computer Systems Design and Related Services › Computer Systems Design Services
Product/Service Code: IT AND TELECOM - INFORMATION TECHNOLOGY AND TELECOMMUNICATIONS › ADP AND TELECOMMUNICATIONS
Competition & Pricing
Extent Competed: FULL AND OPEN COMPETITION AFTER EXCLUSION OF SOURCES
Solicitation Procedures: SUBJECT TO MULTIPLE AWARD FAIR OPPORTUNITY
Solicitation ID: 12314418Q0030
Offers Received: 7
Pricing Type: FIRM FIXED PRICE (J)
Evaluated Preference: NONE
Contractor Details
Address: 1601 IRON ST STE 200, NORTH KANSAS CITY, MO, 64116
Business Categories: 8(a) Program Participant, Category Business, Corporate Entity Not Tax Exempt, DoT Certified Disadvantaged Business Enterprise, Hispanic American Owned Business, Minority Owned Business, Self-Certified Small Disadvantaged Business, Small Business, Small Disadvantaged Business, Special Designations, U.S.-Owned Business, Woman Owned Business
Financial Breakdown
Contract Ceiling: $48,961,186
Exercised Options: $41,346,968
Current Obligation: $41,346,968
Actual Outlays: $35,022,979
Contract Characteristics
Commercial Item: COMMERCIAL PRODUCTS/SERVICES
Parent Contract
Parent Award PIID: GS06F0760Z
IDV Type: GWAC
Timeline
Start Date: 2018-09-01
Current End Date: 2024-08-30
Potential End Date: 2024-08-30 00:00:00
Last Modified: 2024-12-09
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